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Customer Care + Receptionist

3 months ago


Overland Park, United States Shamrock Roofing & Construction Full time
Job DescriptionJob DescriptionSalary: $18/hour +... Depends on Experiance

Reception / Office Assistant


Are you a Rockstar at customer service? Do you love a high-energy, challenging and fast-paced environment? Then this might be the job for you 


At Shamrock Roofing & Construction it’s much more than just roofs. We are a family-owned and operated business for over 40 years and view each encounter with the customer as our contribution to building a better community. It doesn’t just stop there, we value our team and view them as part of the family


We’ve also experienced incredible growth, and it’s primarily due to the amazing job our team has done to create an environment our customers trust and a place where our staff wants to work. We are now hiring for a Customer Care + Receptionist who will work closely with the Front Office Team in our HQ in Overland Park.


Job Duties:

  • Answer phone 
  • Provide a positive experience for each customer
  • Document calls/Schdule appointments
  • Follow up on sales leads (will be talking to a lot of people on the phone)
  • Maintain lead sheet
  • Filing and various administrative tasks


Qualifications:

  • Knowledge of G-Suite preferred
  • Positive "can-do" attitude
  • Willingness to help
  • Ability to take direction and complete tasks
  • Warm personality, we need someone with some enthusiasm 
  • Prior office/administrative experience is a plus
  • Works well under pressure and at a fast pace



Schedule: 8:00 am-5:00pm Monday-Friday + an hour for lunch


Term: Full Time/Permanent 


Compensation/Benefits

  • Pay to start at $18+ depending on experience
  • Medical, dental, and vision after 30 days
  • PTO accrued after 30 days
  • 401K after 6 months of full time employment 


Pay: $18/hour +


Benefits:

  • 401(k)
  • Dental Insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Schedule:

  • Monday to Friday


Ability to commute/relocate:

  • Overland Park, KS 66204: Reliably commute or planning to relocate before starting work (Preferred)


Work Location: One location