Operations Lead

1 month ago


Watertown, United States ProCourier, Inc. Full time
Job DescriptionJob Description

ProCourier is seeking an Operations Lead to join our team Hours 12:00pm-8:00pm Monday through Friday.

The Operations Lead will be responsible for overseeing and coordinating the activities of the logistics team.

Responsibilities:

  • Supervise team of logistic workers
  • Train and evaluate employees
  • Resolve escalated customer complaints
  • Produce and maintain a service package which delivers on project based client requirements and expectations
  • Recruit, train, and retain quality courier drivers
  • Be responsive to emails and calls in a timely manner

Qualifications:

  • Previous experience in supervision and management
  • Ability to thrive in a fast-paced environment
  • Excellent written and communication skills
  • Strong leadership qualities
  • Possess a "can-do" problem solver mindset
Company DescriptionProCourier is proudly offers our same-day delivery services throughout the Northeastern United States. We provide both scheduled and on demand same-day services. We are all brand ambassadors for our unique and highly specialized logistics services.Company DescriptionProCourier is proudly offers our same-day delivery services throughout the Northeastern United States. We provide both scheduled and on demand same-day services. We are all brand ambassadors for our unique and highly specialized logistics services.

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