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Accounts Receivable Specialist

2 months ago

Portland, United States Trustwell Full time
Job DescriptionJob DescriptionSalary:

Trustwell  is the leading provider of nutritional information and software as a service (“SaaS”) compliance solution. The Company’s product suite offers a myriad of benefits, primarily across the food and beverage value chain (including vitamins & supplements). ESHA’s diverse product solutions are vital for customers whose brand and reputational risks are high, and where regulatory compliance and trust in end products are critical to the success of the customer’s bottom line and brand equity.  TRUSTWELL is nationally recognized as the leading developer of nutritional analysis, labeling software and databases for top food manufacturers, food professionals, and dietitians.  

   

Since its founding in 1981, the Company has established itself as the preferred vendor to some of the world’s largest, most iconic brands. ESHA’s products have earned the reputation as The Gold Standard due to the Company’s high-quality standards, technical expertise, and real-time research capabilities.  

 

THE OPPORTUNITY  

 Reporting to the Controller, the Accounts Receivables Specialist is a key member of the finance operations team who ensures timely processing of customer invoicing and payments, uses customer portals for processing billing issues, and works proactively on collections.   

  

WHAT YOU’LL DO  

Principal accountabilities include, but are not limited to:  

  • Daily posting customer payments of cash, lockbox, credit card and remote check deposits  
  • Research, analyze, and reconcile customer account information for customer payment discrepancies or applications  
  • Complete a variety of Accounts Receivable maintenance functions examples: adjustments, refunds, and cash applications  
  • Review Customer’s sales tax exemption certificate and update account records.  
  • Review new account applications for terms, making decisions & recommendations for credit limits and terms against existing credit matrix  
  • Provide customer service support to external and internal customers.  
  • Perform additional assignments as needed or directed by the Accounting Department  

  

WHAT YOU’LL BRING TO THE TABLE  

  • Associate degree in Accounting or Business preferred  
  • 5+ years of experience working in team environment managing customer accounts, multi-national collections a plus  
  • Willingness to identify, adopt, and advocate new processes and procedures  
  • Ability to organize and plan work effectively to meet goals and deadlines  
  • Ability to problem solve by completing root cause analyses and proposing appropriate solution  
  • Strong analytical skills with attention to detail  
  • Strong mathematical and computational skills  
  • Excellent written and verbal communication skills and comfortable talking with internal and external customers via phone conversations.  
  • Solid PC skills including knowledge of MS Office (Outlook, Word, Excel) and PDFs.  
  • Commitment to exemplifying the highest integrity and professional business standards  
  • Experience with ERP system NetSuite and CRM SalesForce   
  • Maxio/ SAAS Optics experience a plus 

 

Trustwell is an "equal opportunity employer." We will not discriminate and will take "affirmative action" measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, creed, color, national origin, or sex. 

 


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