Volunteer Coordinator and Visitor Services

4 weeks ago

North Las Vegas, United States Protectors of Tule Springs Fossil Beds Full time
Job DescriptionJob Description

Position Overview:

Protectors of Tule Springs (Protectors) is a non-profit organization that works to protect, preserve, support and promote responsible stewardship of Tule Springs Fossil Beds National Monument and Ice Age Fossils State Park.  Protectors is seeking a dedicated and passionate individual to serve as the Volunteer Coordinator and Visitor Services Support for the organization. The position will also provide ancillary on-site visitor support services at Ice Age Fossils State Park.

This is a hybrid on-site and remote position. This position offers a unique opportunity to make a meaningful impact on the community by facilitating volunteer engagement, fostering a culture of service, and enhancing volunteer and visitor experiences at the parks.

Essential functions and responsibilities include, but may not be limited to:

Volunteer Recruitment

▪         Develop and implement strategies to attract a diverse pool of volunteers.

▪         Collaborate with various channels, including online platforms, community events, and outreach programs, to promote volunteer opportunities.

 

Orientation and Training

▪         Conduct volunteer orientations to provide an overview of the organization's mission, values, and specific volunteer roles.

▪         Develop and deliver training programs to ensure volunteers are equipped with the necessary skills and knowledge for their roles.

 

Placement and Scheduling

▪         Match volunteers with appropriate roles based on their skills, interests, and availability.

▪         Create and maintain a volunteer schedule to ensure adequate coverage for events, programs, and ongoing projects.

 

 

 

 

 

 

 

 

 

Community Outreach

▪         Assist in the development of special events, field trips, and tours of the park units.

▪         Plan and host educational events at Ice Age Fossils State Park for local school and community groups.

▪         Participate in community outreach events.

▪         Assist with guest services at Ice Age Fossils State Park.

 

Communication and Relationship Building

▪         Establish and maintain positive relationships with volunteers, staff, and other stakeholders.

▪         Regularly communicate with volunteers to provide updates, share relevant information, and address any concerns.

 

Recognition and Appreciation

▪         Develop and implement a volunteer recognition program to acknowledge and celebrate the contributions of volunteers.

▪         Organize events or initiatives to express gratitude and build a sense of community among volunteers.

 

Data Management

▪         Maintain accurate records of volunteer information, including contact details, hours worked, and skills.

▪         Generate reports on volunteer activities and provide insights for program improvement.

 

Evaluation and Feedback

▪         Conduct regular evaluations of the volunteer program to assess its effectiveness and identify areas for improvement.

▪         Solicit feedback from volunteers to ensure a positive and enriching volunteer experience

Qualifications:

  1. Associate's degree in a relevant field or equivalent work experience.
  2. Strong organizational and interpersonal skills.
  3. Excellent communication and presentation abilities.
  4. Ability to work independently and collaboratively in a fast-paced environment.
  5. Comfortable communicating with co-workers and clients/visitors in person and over the telephone to answer questions and provide support.
  6. Adept at articulating concepts and ideas clearly, concisely, and professionally.
  7. Able to assess problems, provide solutions, and use good judgment.
  8. Comfort with data management, analysis and reporting.

 

Preferred Qualifications:

  1. Experience with G-Suite including Docs, Sheets, and Meets.
  2. Experience with constituent resources management databases
  3. Experience developing training curriculum and content.

Physical & Mental Demands and Working Conditions: Requirements

The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  1. The position requires travel within the local area to parks and other locations to conduct business transactions.
  2. Must be able to remain stationary when in the office.
  3. Ability to reach with hands and arms, lift up to 25 pounds, climb/balance, stoop/kneel/crouch/crawl, and push/pull file cabinet drawers.
  4. Must be able to identify and assess information on computer screens and written reports and documentation and record accurate written and electronic messages and reports.
  5. Requires distinguishing letters or symbols and eye/hand coordination.
  6. Must clear a background check prior to final offer.

Work Environment: While performing the duties of this job, the employee is occasionally exposed to excessive heat and wet and/or humid outside conditions.

We Are Deeply Committed to Equity & Diversity

Protectors of Tule Springs does not and shall not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or gender expression, age, marital status, national origin, mental or physical disability, political belief or affiliation, military status, sexual orientation, genetic information, and any other class of individuals protected from discrimination under state or federal law in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, visitors, vendors, and subcontractors.

Protectors of Tule Springs is an equal opportunity employer. We will not discriminate and will take affirmative measures to ensure against discrimination in employment, recruitment, advertisements for employment, termination, promotions, and other conditions of employment.

 

 

Salary:  $18 – $20 per hour, depending on experience

Benefits:

●     Semi-flexible work schedule as agreed to with Park Superintendent and Board President.

●     Up to 40 hours earned paid time off (PTO) to take at your discretion (vacation, sick leave, state/federal/religious holidays).

 

Reports to: Protectors of Tule Springs Board President

Supervises: None

Employment Status: Hourly Non-Exempt

How to apply:

 

Interested applicants should submit a cover letter and resume to info@protectorsoftulesprings.org by September 6, 2024 at 5 PM PST.

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