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Customer Service Coordinator

2 months ago

Las Vegas, Nevada, United States 247 Motorcoach Full time
Job Overview

24/7 Motorcoach is seeking a dedicated Customer Service Coordinator to support the management team with essential administrative functions. This role requires a proactive individual who is ready to embrace challenges in a dynamic work environment.

The ideal candidate will possess exceptional interpersonal skills, meticulous attention to detail, and a strong work ethic. As the primary point of contact, you will represent the company by welcoming visitors, managing communications, and liaising with vendors and team members.

Key Responsibilities
  • Deliver outstanding customer service through various channels including in-person, phone, and email.
  • Manage incoming calls, relay messages, and ensure timely follow-ups with clients.
  • Coordinate and schedule appointments efficiently.
  • Draft and distribute correspondence including emails, memos, letters, and forms.
  • Organize and maintain client and billing records.
  • Handle bookkeeping tasks such as accounts payable, accounts receivable, invoicing, and quarterly tax filings for multiple entities.
  • Keep contact lists updated and organized.
  • Input invoices accurately and ensure proper filing.
  • Maintain and update sales leads through various platforms.
  • Assist with sales processes and contract management.
Required Skills
  • Demonstrated experience in bookkeeping.
  • Familiarity with vehicle title processes is advantageous.
  • Background in administrative support or office management is beneficial.
  • Proficient in using office equipment such as printers and fax machines.
  • Strong command of MS Office Suite, particularly Excel, Word, and PowerPoint.
  • Excellent time management abilities with a knack for prioritizing tasks.
  • Detail-oriented with strong problem-solving capabilities.
  • Exceptional written and verbal communication skills.
  • Highly organized with the ability to manage multiple tasks simultaneously.
  • Willingness to adapt and learn new responsibilities as needed.
Job Type

Full Time

Compensation

Salary commensurate with experience.

Experience Requirements
  • 2-3 years of experience in an administrative support role (required).
  • Sales experience is a plus.