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Sales and Business Development Manager
2 months ago
About the Role: The Sales Manager will oversee and lead the activities of the Sales Department. They will be responsible for executing company goals and objectives by professionally presenting the company, its products, and programs to qualified customers and prospects within the assigned territory.
About Us: We're Paradise Plumbing & AC - your friendly neighborhood home service experts, rocking the scene in HVAC and plumbing services. Our exceptional service is what sets us apart, and our dedication to making our customers smile is what's earned us our industry reputation. We’re not just about servicing homes, but also building strong relationships with our customers. And here's the good news - we're growing, and we're on the hunt for a sparkling Customer Service Representative with a flair for sales to join our crew
Key Responsibilities:
- Hires and trains department employees (sales coordinator, comfort consultant, plumbing sales, estimator, etc.)
- Organizes and oversees the schedules, territories, and performance of regional and local sales managers
- Conducts performance evaluations that are timely and constructive
- Handles discipline and termination of employees in accordance with company policy
- Provides leadership to the sales team
- Motivates and encourages sales team to ensure quotas are met
- Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets
- Identifies and analyzes customer preferences to properly direct sales efforts
- Assigns territories and sets quotas for sales teams
- Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs
- Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations
- Collaborates with executive leadership to develop sales quotas and strategies
- Prepares sales budget; monitors and approves expenses
- Acts as company representative at trade association meetings
- Performs other duties as assigned
Qualifications:
- Must maintain a good driving record in compliance with Lightfoot Mechanical’s requirements
- Must remain informed of current industry knowledge
- Must have general sales skills
- Demonstrated ability of sound customer service techniques, which include follow through on all matters of sales
- Ability to develop and maintain positive relations with fellow associates, external customers, and assist a wide range of individuals in a variety of functions
- A team player
- Must demonstrate excellent verbal and written communication skills
- Well organized and outstanding interpersonal skills
- Flexible hours: ability to assist in on-call and after hours needs from customers and/or sales team
Interpersonal Qualifications:
- Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
- Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
- Highly organized, ability to act quickly while still having attention to detail.
- Hold yourself to a higher standard and exhibit a high level of integrity.
Why You’ll Want to Work Here:
- Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
- Performance Pay directly tied to results – Get what you deserve
- Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
- Secure your financial future – 401(k) with company match
- Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors
- We invest in your future – leadership training that directly results into bigger career opportunities
- Learn on the job – continuous education stipends available
Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint.
We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies with over $5bn of assets under management, and ZBS Partners, a leading roll-up incubator.
Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
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