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Project/Delivery Coordinator Level 2
2 months ago
Job Title: Project/Delivery Coordinator Level 2
Duration: CTH
Location: Cleveland, OH 44142
Interview Process –teams then f2f.
Description:
Responsible for all administrative tasks relating to our projects and regularly communicating information on each to our account team, project managers and other internal stakeholders. This includes gathering and keeping track of all appropriate project documentation; entering data into systems; and coordinating scheduling, and billing.
Experience and Educational Requirement
- 3-5 years’ experience managing technical resources.
- 3-3 years’ providing and delivering technical support and providing technical guidance.
- 4+ years’ experience as a technical lead
- Familiarity with ITSM software
- 2-Year degree desired
- Project Management experience desired
Skills and Attributes Required
· A terrific, positive attitude, self-direction and leadership qualities are required.
· Strong customer-service orientation with a proven track record working with all levels of an IT organization.
· Experience with presenting information and data to Customers.
· Experience with understanding service-related P&L.
· Experience with hardware solutions that support MCPC Services.
· Strong understanding of a support team in various customer environments.
· Strong ability to communicate well both verbally and in writing to Customers and Partners, internal business units and management.
· Self-motivated and the ability to manage multiple priorities along with a strong work ethic required.
· Professional demeanor.
· Ability to manage confidential and proprietary company information.
· Experience working in a team-oriented, collaborative environment.
· Ability to identify and manage service issues.
· Ability to travel as needed.
Company DescriptionDeep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, & operational best practicesCompany DescriptionDeep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, & operational best practices-
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