Client Success Coordinator

3 weeks ago


Redlands, United States PERFORMANCE PHYSICAL THERAPY Full time $21 - $30
Job DescriptionJob DescriptionBenefits / Perks: 
  • Competitive Compensation plus incentives and benefits (Medical, Dental, Vision. Retirement. Paid Holidays, Vacations)
  • Great Work Environment
  • Career Advancement and Self Development Opportunities
We are seeking a Client Success Coordinator to join our strong team Our ideal candidate is attentive, motivated, creative and engaged.

Responsibilities 
  • Working closely with client care team to assist with client needs including but not limited to phone calls, paperwork, scheduling, etc.
  • Assist to develop and implement marketing projects on time and within budget
  • Work closely with our client care team to assist management in working towards overall marketing goals objectives and in creating reports.
  • Assist to create, edit, and post social media marketing of all kinds, including text posts, pictures, informative long-form articles, and video content
  • Assist to Collect and analyze data, prepare reports, including tracking online marketing activities and present to management
  • Maintain a strong online presence that represents the company
  • Follow up on potential leads, both via phone, text  and email as needed
  • Create, verify and maintain confidentiality of client records
  • Respond to all complaints in a friendly and professional manner


Qualifications

  • Excellent customer service and communication skills both in person and on the phone
  • Maintain positive and efficient working environment as a team player
  • Willingness to learn and assist in insurance verification and authorization
  • Strong time-management skills with ability to multitask and prioritize
  • Exceptional organizational skills with high attention to detail
  • Familiarity with video and photo editing
  • Familiarity with Microsoft Office suite and Google suite
  • Understanding of digital marketing tools
  • Strong organizational skills
  • Strong attention to detail & follow-through
  • Must be able to work independently, on a team, and under pressure

Preferred

  • Previous experience in healthcare industry marketing or similar position is preferred
  • Bachelor’s degree is preferred


We are excited that you are looking to join our team.

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