Distribution Coordinator/Client Services
2 months ago
Client Services / Distribution Coordinator
The Distribution Coordinator is responsible for ensuring daily communications with our clients is made. The Distribution Coordinator is responsible for ensuring daily commitments, projects, and tasks are completed through appropriate execution while meeting MDS service level agreements. The Distribution Coordinator will work closely with the warehouse staff to monitor all daily activity and provide necessary feedback to MDS clients.
Primary Responsibilities
I. Manage Inbound and Outbound Order Process
· Import and/or manually enter orders into WMS
· Review and correct any order exceptions as they occur
· Obtain routing and update Bill of Lading status via carrier or client portals
· Import and/or manually enter advance ship notices for inbound shipments; review and act on receiving comments
· Review specialty retailer and vendor compliance to ensure all requirements are met prior to shipping
· Investigate inbound and outbound order issues and damages, file claims with carriers as needed, close out client complaints and issue credits where required
II. Inventory Maintenance
· Set up new client SKUs in WMS via import or manual entry
· Maintain bill of materials and pack out set up for kitting and assembly items
· Request cycle counts from warehouse at client request
· Manage inventory transfers, SKU transfers, Lot/MFG/EXP date tracked items to ensure proper item usage
· Manage year-end physical inventory
III. Communication, Special Jobs & Projects
· Oversee all aspects of special jobs and projects in accordance with MDS and Client timeline
· Prepare special documentation, project samples, project instructions, time tracking log and all other necessary project details and review with warehouse team
· Communicate updates to MDS clients as required
· Respond to all client requests and ensure all orders and inquiries are addressed daily
· Collaborate internally with Sales, Operations, Accounting and IT on new client projects, requests, and scope changes
· Arrange and attend meetings as required (internal or external)
IV. Client Satisfaction & Quality
· Ensure all MDS SOPs and policies are being used and maintained
· Recognize, note and escalate recurring issues and formulate recommended solutions
· Maintain client order flow by adhering to ‘No Order Left Behind’ policy
· Report customer complaints using the established reporting criteria
· Embody MDS Core Values
MDS Core Values
Do the right thing – Make decisions on one simple question “what is the right thing to do?”
Get things done, be reliable – Fully deliver on time, every time
Be a positive team player – Be more uncomfortable with the status quo than the prospect of change
Be an owner, see beyond your role – Understand how your part affects the greater good
Seek change for the better – Be a part of the solution, not the problem
Be accountable, admit mistakes – Mistakes are opportunities for improvement, always be improving
Qualifications
Education/Experience
· High School Diploma or GED required.
· Minimum of 2 years’ experience in a warehouse, logistics, or distribution center environment
· Excellent verbal and written communication skills combined with a positive customer-focused attitude
· Detail oriented and deadline driven
· Ability to multitask
· Proficiency in Retailer Routing Portals – Home Depot, Amazon, B2B, SPS Commerce, Marshalls, TJ Maxx
· Proficiency in working with and understanding shipping carriers and terms – Fedex, UPS, USPS, LTL, International Freight Shipping, Truckload, Container
Knowledge/Abilities
· Personal accountability with a client-focused sense of urgency
· Ability to remain calm and focused under pressure
· Exceptional attention to detail and accuracy
· Excellent organizational skills and the ability to stay on-task
· Proficiency of Microsoft Office applications (Excel, Outlook, Access)
· Understanding of inventory management and warehouse management systems
Salary
Annual salaried position - $45K – 49K
Minimum 40 hrs. per week
Benefits
Medical Insurance
401K
Vacation/Sick time starting Day 1
The above statements do not reflect all job responsibilities but rather the general details and functions of the Client Services Manager position.
Company DescriptionMDS Fulfillment is a full-service fulfillment services and distribution company located in Milwaukee, WI and Phoenix, AZ. MDS specializes in outsourced product distribution solutions and services. We offer a flexible, wireless Barcode Warehouse Management System (WMS) and 500,000 square feet of modern, high-bay distribution space. Services include warehousing, product distribution, kitting, assembly, packaging, parts distribution, and parts kitting with EDI, FTP, and Internet support.Company DescriptionMDS Fulfillment is a full-service fulfillment services and distribution company located in Milwaukee, WI and Phoenix, AZ. MDS specializes in outsourced product distribution solutions and services. We offer a flexible, wireless Barcode Warehouse Management System (WMS) and 500,000 square feet of modern, high-bay distribution space. Services include warehousing, product distribution, kitting, assembly, packaging, parts distribution, and parts kitting with EDI, FTP, and Internet support.
-
Logistics Client Services Coordinator
7 days ago
Milwaukee, Wisconsin, United States MDS Fulfillment, Inc. Full timeJob Overview Logistics Client Services Coordinator The Logistics Client Services Coordinator plays a crucial role in ensuring effective communication with clients, overseeing that all commitments, projects, and tasks are executed in line with established service level agreements. This position collaborates closely with warehouse personnel to monitor daily...
-
Client Services Coordinator
7 days ago
Milwaukee, Wisconsin, United States Versiti Inc. Full timeCustomer Care CoordinatorAt Versiti Inc., we are dedicated to delivering exceptional service to our blood clients. As a Customer Care Coordinator, you will play a pivotal role in enhancing the client experience through proactive engagement and support.Key Responsibilities:Provide exemplary customer service that aligns with the lifesaving mission of...
-
E-Commerce Fulfillment Coordinator/Client Relations
2 months ago
Milwaukee, United States MDS Fulfillment, Inc. Full timeJob DescriptionJob Description E-Commerce Coordinator/Client RelationsThe E-Commerce Coordinator is responsible for ensuring daily communications with our clients are made. The E-Commerce Coordinator is responsible for ensuring daily commitments, projects, and tasks are completed through appropriate execution while meeting MDS service level agreements. The...
-
Client Care Coordinator
2 weeks ago
Milwaukee, Wisconsin, United States Connect Chiropractic Full timePosition OverviewAre you eager to enhance your professional journey while positively impacting the lives of others? Connect Chiropractic is seeking a full-time Client Care Coordinator to join our dedicated team. We are looking for an enthusiastic individual who can contribute to our mission of providing exceptional service to our clients.If you are...
-
Distribution Senior Associate
2 weeks ago
Milwaukee, United States Ascensus Full timeFuturePlan is the nation’s largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy...
-
Client Intake Coordinator
7 days ago
Milwaukee, Wisconsin, United States Wellpoint Care Network Full timeJob OverviewAt Wellpoint Care Network, we are dedicated to promoting equity, education, healing, and wellness by rebuilding the connections essential for children and families to flourish.Every individual deserves the chance to achieve their maximum potential. It is a fundamental aspect of human nature and the promise of our nation that everyone should be...
-
Client Intake Coordinator
7 days ago
Milwaukee, Wisconsin, United States Wellpoint Care Network Full timeJob OverviewAt Wellpoint Care Network, we are dedicated to promoting equity, learning, healing, and wellness by strengthening the connections that empower children and families to flourish.Every individual deserves the chance to achieve their utmost potential. It is inherent in human nature and a fundamental promise of our society that everyone should be...
-
Client Services Specialist
7 days ago
Milwaukee, Wisconsin, United States Versiti Inc. Full timeCustomer Care CoordinatorOverview:As a vital member of Versiti Inc., you will enhance the customer experience for our blood clients by delivering exceptional service.Key Responsibilities:Champion initiatives that positively influence client satisfaction while supporting the lifesaving mission of Versiti.Identify and address issues affecting client...
-
Client Services Specialist
7 days ago
Milwaukee, Wisconsin, United States Versiti Inc. Full timeCustomer Care CoordinatorRole Overview:As a vital member of the Versiti team, you will enhance the customer experience for our blood clients through exceptional service.Key Responsibilities:Champion initiatives that positively influence client satisfaction while reinforcing the lifesaving mission of Versiti.Identify and address issues affecting client...
-
Client Logistics Specialist
3 months ago
Milwaukee, United States MDS Fulfillment, Inc. Full timeJob DescriptionJob DescriptionClient Logistics Specialist The Client Logistics Specialist is responsible for ensuring daily communications with MDS clients are made. The Client Logistics Specialist is responsible for ensuring daily commitments, projects, and tasks are completed through appropriate execution while meeting MDS service level agreements. The...
-
Client Logistics Specialist
2 weeks ago
Milwaukee, United States MDS Fulfillment, Inc. Full time $46,000 - $51,000Job DescriptionJob DescriptionClient Logistics Specialist The Client Logistics Specialist is responsible for ensuring daily communications with MDS clients are made. The Client Logistics Specialist is responsible for ensuring daily commitments, projects, and tasks are completed through appropriate execution while meeting MDS service level agreements. The...
-
Client Intake Coordinator
2 weeks ago
Milwaukee, Wisconsin, United States Wellpoint Care Network Full timeJob OverviewAt Wellpoint Care Network, we are dedicated to promoting equity, learning, healing, and wellness by fostering connections that empower children and families to thrive.Every individual deserves the chance to achieve their utmost potential. It is a fundamental aspect of human nature and the promise of our society that everyone should be afforded a...
-
Client Relations Specialist
7 days ago
Milwaukee, Wisconsin, United States Mike Bafus - State Farm Agent Full timePosition OverviewWe are looking for a dedicated Customer Service Representative to join our dynamic team at Mike Bafus - State Farm Agent. In this pivotal role, you will contribute significantly to our operational success by facilitating exceptional customer interactions and supporting our sales initiatives.Key ResponsibilitiesPost-Sales Management: Assist...
-
Client Service Representative
3 hours ago
Milwaukee, Wisconsin, United States Russell Investments Full timeJob Description:Job Title: Client Service AssociateJob Summary:We are seeking a highly skilled and experienced Client Service Associate to join our team at Russell Investments. As a Client Service Associate, you will be the primary point of contact for existing and potential clients, providing exceptional client service and support.Key...
-
Service Coordination Specialist
2 weeks ago
Milwaukee, Wisconsin, United States Wisconsin Community Services Full timePosition Overview:The Support and Service Coordinator plays a vital role in the CLTS Waiver Program, which is part of Wisconsin's Home and Community Based Services (HCBS) Medicaid Waiver initiatives. This program is designed to provide essential Medicaid funding for services that enhance the inclusion and access of eligible youth in their communities....
-
Electrical Distribution Engineer II
1 month ago
Milwaukee, United States Sterling Engineering Inc. Full timeJob DescriptionJob DescriptionTitle: Electrical Distribution Engineer Location: Madison/Milwaukee, WI Overview:Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the...
-
Support and Service Coordinator
1 week ago
Milwaukee, Wisconsin, United States Wisconsin Community Services Full timeJob SummaryThe Wisconsin Community Services is seeking a highly skilled and compassionate Support and Service Coordinator to join our team. As a Support and Service Coordinator, you will play a vital role in coordinating and facilitating access to services and support for youth and families in need.Key ResponsibilitiesCoordinate and Facilitate Services: Work...
-
Project Coordinator
1 month ago
Milwaukee, United States MRA Recruiting Services Full timeJob DescriptionJob DescriptionDuet Resource Group is hiring for a Project Coordinator to join our growing organization! Duet is anever-evolving commercial furniture integrator with sales, interior design, and installation teams.We offer a full-service furniture solution for our clients. Our team members are all self-starters,movers, shakers, doers, and have...
-
Client Relationship Manager
2 weeks ago
Milwaukee, Wisconsin, United States MRA Recruiting Services Full timeJob OverviewPosition Title: Account ManagerCompany: MRA Recruiting ServicesObjective: To maximize sales profitability, growth, and account engagement within a designated market segment by effectively promoting the organization's products and services.Key Responsibilities: The primary responsibilities of this role include the following (additional tasks may...
-
Support & Service Coordinator
4 weeks ago
Milwaukee, United States Curative Care Full timeLove where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in families' lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Come see why we are one of the Journal...