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LIHTC Property Manager
1 month ago
Monitor collections, collection loss, vacancy reports, court filings, etc.
· through computer generated and manual
· reporting systems, conversations, and meetings
· Review and take appropriate action on resident transfer requests
· Provide assistance and direction in the development of the annual budget
· Monitor budget through monthly reports and provide input regarding
· status of budget as needed
· Ensure that resident lease terminations and grievance hearings are properly
· processed
· Monitor lease enforcement by providing information and assistance as
· needed
· Meet with residents, resident organizations, and external agencies to
· receive input regarding the operation of housing programs, assess needs,
· and address concerns
· Meet with residents, resident organizations, and external agencies to
· receive input regarding the operation of
· housing programs, assess needs, and address concerns
· Oversee the development and implementation of marketing plans and
· strategies in order to promote high levels
· of occupancy
· Ensure that residents receive available services by cooperating with service
· providers to deliver services to
· residents
· Oversee schedule for emergency on call responsibility and follow
· Assist subordinates in handling difficult or complex problems with residents
· by offering alternatives and
· working directly with residents as needed
· Preparation and submission of monthly report detailing the prior month’s
· occupancy and fiscal performance
· Supervision of General Property Management and Maintenance:
· Participate in pre-employment interviews and make hiring
· recommendations as needed. Although the Regional Manager would
· typically interview the PM, there may be times when interviews of other site
· personnel is warranted
· Interpret and apply Management personnel policies, departmental policies,
· and other relevant policies and
· procedures
· Monitor performance of subordinates through periodic inspections of
· properties and information reports.
· Review and approve time and leave reports for assigned staff, and approve
· leave requests.
· Conduct or coordinate training programs for all new employees, and
· periodic training for other employees.
· Coordinate staffing to assure that all properties are adequately staffed.
· Prepare and review performance appraisals and discuss with subordinates
· as
· Counsel employees regarding job performance and document in
· accordance with established procedures.
· Recommend disciplinary action as needed
· Conduct periodic staff meetings
· Monitor and analyze the effectiveness of policies and procedures, and
· prepare revisions and recommend changes as needed
Affordable housing knowledge in the following areas:
· Field all resident maintenance requests and service calls by dispatching
· Maintenance Technician and/or relevant vendors within specified time
· frame. Ensure work orders are handled in a timely fashion. Follow up with
· tenants regarding completed work orders
· Address resident concerns in a professional manner, Coordinate/Contact
· residents with inspection dates, notices, etc.
· Ensure residents adhere to the lease and company policies and procedures
· Follow-up with all delinquent accounts, pursue collections and process
· evictions if necessary in accordance with established procedures.
· Coordinate all Move in and Move outs
· Conduct property inspections
Qualifications for this position
· Minimum of five years’ experience in property management (preferably in
· affordable housing
· Knowledge of Management policies and procedures, particularly as they
· pertain to property management.
· Knowledge of Department of Housing and Urban Development ("HUD")
· rules and regulations that apply to property management.
· Knowledge of laws and standards that apply to property management, such
· as Fair Housing Laws, Landlord
· Neat, clean, and appropriate appearance
· Valid Driving License and automobile insurance
· Must provide automobile for local job-related travel and pick-up
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