LIHTC Property Manager

1 month ago


Baltimore, United States BGSF, Property Management Full time
Job DescriptionJob Description

Monitor collections, collection loss, vacancy reports, court filings, etc.

· through computer generated and manual

· reporting systems, conversations, and meetings

· Review and take appropriate action on resident transfer requests

· Provide assistance and direction in the development of the annual budget

· Monitor budget through monthly reports and provide input regarding

· status of budget as needed

· Ensure that resident lease terminations and grievance hearings are properly

· processed

· Monitor lease enforcement by providing information and assistance as

· needed

· Meet with residents, resident organizations, and external agencies to

· receive input regarding the operation of housing programs, assess needs,

· and address concerns

· Meet with residents, resident organizations, and external agencies to

· receive input regarding the operation of

· housing programs, assess needs, and address concerns

· Oversee the development and implementation of marketing plans and

· strategies in order to promote high levels

· of occupancy

· Ensure that residents receive available services by cooperating with service

· providers to deliver services to

· residents

· Oversee schedule for emergency on call responsibility and follow

· Assist subordinates in handling difficult or complex problems with residents

· by offering alternatives and

· working directly with residents as needed

· Preparation and submission of monthly report detailing the prior month’s

· occupancy and fiscal performance

· Supervision of General Property Management and Maintenance:

· Participate in pre-employment interviews and make hiring

· recommendations as needed. Although the Regional Manager would

· typically interview the PM, there may be times when interviews of other site

· personnel is warranted

· Interpret and apply Management personnel policies, departmental policies,

· and other relevant policies and

· procedures

· Monitor performance of subordinates through periodic inspections of

· properties and information reports.

· Review and approve time and leave reports for assigned staff, and approve

· leave requests.

· Conduct or coordinate training programs for all new employees, and

· periodic training for other employees.

· Coordinate staffing to assure that all properties are adequately staffed.

· Prepare and review performance appraisals and discuss with subordinates

· as

· Counsel employees regarding job performance and document in

· accordance with established procedures.

· Recommend disciplinary action as needed

· Conduct periodic staff meetings

· Monitor and analyze the effectiveness of policies and procedures, and

· prepare revisions and recommend changes as needed

Affordable housing knowledge in the following areas:

· Field all resident maintenance requests and service calls by dispatching

· Maintenance Technician and/or relevant vendors within specified time

· frame. Ensure work orders are handled in a timely fashion. Follow up with

· tenants regarding completed work orders

· Address resident concerns in a professional manner, Coordinate/Contact

· residents with inspection dates, notices, etc.

· Ensure residents adhere to the lease and company policies and procedures

· Follow-up with all delinquent accounts, pursue collections and process

· evictions if necessary in accordance with established procedures.

· Coordinate all Move in and Move outs

· Conduct property inspections

Qualifications for this position

· Minimum of five years’ experience in property management (preferably in

· affordable housing

· Knowledge of Management policies and procedures, particularly as they

· pertain to property management.

· Knowledge of Department of Housing and Urban Development ("HUD")

· rules and regulations that apply to property management.

· Knowledge of laws and standards that apply to property management, such

· as Fair Housing Laws, Landlord

· Neat, clean, and appropriate appearance

· Valid Driving License and automobile insurance

· Must provide automobile for local job-related travel and pick-up



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