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Guest Relations Assistant

2 months ago

Lakeland, United States GMF Steel Full time
Job DescriptionJob DescriptionSalary: $16 - 19 / Hour

GMF Steel Group is searching for a Guest Relations Assistant to be part of our team This person will report directly to the Marketing & Public Relations Manager and will promote GMF’s Brand through strategic first impressions while protecting the safety of GMF by connecting guests.

 

Our ideal candidate should exhibit high energy, excellent communication, organizational and time management skills, high attention to detail, and a willingness to strive for GMF’s high standard of excellence.

 

Responsibilities: 

 

  • Receive visitors, ensuring they have properly checked in
  • Organize, clean, and replenish all general space to create a welcoming space
  • Answer and screen phone calls and forward them to the appropriate parties
  • Be knowledgeable about GMF-specific items to answer questions regarding projects, shipping/receiving, hours, appointments, and relevant events
  • Champion all drink and snack replenishment
  • Organize marketing areas and monitor internal stock
  • Assist with general office tasks including but not limited to: sending mail, printing, cutting out flyers or cards, shredding, laminating, etc.
  • Assist the Marketing team with duties, as necessary


Qualifications: 

 

  • Bachelor’s Degree, preferred
  • 3+ years of customer service experience
  • Strong written and verbal communication skills
  • Ability to take direction and absorb information quickly
  • Organizational skills
  • Proficiency in suite of Microsoft Office programs and applications
  • Bilingual, a plus


Schedule:  

 

  • Monday – Friday
  • 8:00 AM – 5:30 PM


Salary: 

 

  • $16 – 19/Hour
  • Dependent upon Experience

 

Benefits/Perks:

 

  • Health, Vision, Dental, Life Insurance, and 401k
  • Paid Time Off

 

 

About GMF: 

 

  • GMF Steel Group is an Inc 5000 company and one of the fastest growing Steel firms in the Southeastern US.
  • GMF Steel Group is headquartered in Lakeland, Florida with offices in Lakeland, Orlando, Tampa, and Concord, NC.
  • GMF Steel Group Fabrication Plant is located in Lakeland, Florida and produces over 20,000 tons of Structural Steel annually with the latest BIM fabrication technology.
  • GMF Steel Group services the Southeastern US and Gulf Coast with over 150 employees across 4 offices.
  • GMF Steel Group core sectors of the Structural Steel market include Amusement Parks, Sports Arenas, Office, Education, Health Care, Hospitality, Retail, Light and Heavy Industrial projects.
  • GMF incorporates the latest technology through Building Information Modeling (BIM) to integrate all facets of Steel Construction and 4-D modeling.
  • GMF Steel Group is an AISC Certified Fabricator and AISC Advance Certified Erector.
  • GMF Steel Group takes pride in recruiting and developing the best talent through education of the latest technology and best practices.