Customer Experience Specialist
2 weeks ago
We are seeking a Customer Experience Specialist to join our team
You will be responsible for contacting our existing and potential customers for appointments.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and service
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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