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Assistant Community Manager
2 months ago
JOB DESCRIPTION
Job Title: Assistant Community Manager
JOB SUMMARY:
The Assistant Community Manager works under the direction of the General Manager ensuring the efficient operation of the property management department’s daily duties, and assists the Community Managers with day-to-day tasks as required.
DAILY DUTIES:
- Answer phone calls for the property management department professionally and courteously. Works with the community manager directly to answer homeowner’s questions.
- Update change of address requests in company software. Keeps clear documentation of when the updates are performed.
- In coordination and under the direction of the Community Manager - prepares meeting notices and all community communications.
- Schedules appointments, distribution, and processing of access devices for community residents
- Keeps all Community Manager logs, books, lists, inventories, and databases up-to-date.
- Assists the Community manager with any special projects as needed.
- Submits and follows through on service requests, including but not limited to: Gate repairs and resident irrigation repairs.
- Provides Front desk assistance as needed.
- Schedules on-call calendar with community manages
- Provides resident customer service with community concerns, resident portal, access device requests, and general questions.
- Scanning and filing of Community Manager documents.
- All other duties as assigned.