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Assistant Community Manager

2 months ago

Fort Lauderdale, United States Pines Property Management, Inc. Full time
Job DescriptionJob DescriptionSalary: $17 - $19 DOE

JOB DESCRIPTION


Job Title: Assistant Community Manager


JOB SUMMARY:


The Assistant Community Manager works under the direction of the General Manager ensuring the efficient operation of the property management department’s daily duties, and assists the Community Managers with day-to-day tasks as required.


DAILY DUTIES:


  • Answer phone calls for the property management department professionally and courteously. Works with the community manager directly to answer homeowner’s questions. 
  • Update change of address requests in company software. Keeps clear documentation of when the updates are performed.
  • In coordination and under the direction of the Community Manager - prepares meeting notices and all community communications.
  • Schedules appointments, distribution, and processing of access devices for community residents
  • Keeps all Community Manager logs, books, lists, inventories, and databases up-to-date.
  • Assists the Community manager with any special projects as needed.
  • Submits and follows through on service requests, including but not limited to: Gate repairs and resident irrigation repairs.
  • Provides Front desk assistance as needed.
  • Schedules on-call calendar with community manages
  • Provides resident customer service with community concerns, resident portal, access device requests, and general questions.
  • Scanning and filing of Community Manager documents.
  • All other duties as assigned.