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Front Desk Admin

4 months ago


Kissimmee, United States Florida Partners Full time
Job DescriptionJob Description

We are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Bilingual (Spanish) a must
Company DescriptionWe are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
​Qualifications:

Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills
Bilingual a mustCompany DescriptionWe are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.\r
\r
Responsibilities:\r
\r
Register and assign rooms to guests\r
Confirm phone and online reservations\r
Respond to guest needs, requests, and complaints\r
Collect payment from departing guests\r
Keep records of occupied rooms and guests\r
Communicate pertinent guest information to designated departments\r
​Qualifications:\r
\r
Previous experience in customer service, front desk service, or other related fields\r
Ability to build rapport with guests\r
Strong organizational skills\r
Excellent written and verbal communication skills\r
Bilingual a must