Collections
1 month ago
Collections Specialist
Description in detail:
As a Collections Specialist you will be responsible for all activities pertaining to the maintenance and collection of our accounts receivable portfolio through direct customer contact, job pre-liens and associated waivers as well as all associated customer service related activities. Other responsibilities will include follow-ups on invoice payment discrepancies, the tracking of invoice disputes with the various departments as well as real-time credit authorizations based on ongoing customer payment agreements. An ideal candidate will be someone who is a self-starter with strong communication skills, organizational skills and an attention to detail.
Responsibilities:
- Direct collection activities with our customer principals
- Monitoring and prioritizing of collection activities based on business urgency
- Customer-focused interaction aimed at dispute resolution on billing issues
- Real-time credit release authorizations based on current account standing
- Job Pre-lien notifications and associated job waivers
- Provide customer service support to external and internal customers
- Write up adjustments & check requests for the refunds of customer credit balances
- Assist in collecting information (i.e., credit application, credit report & trade references) to establish new accounts.
- Assistance in maintaining A/R and Credit files
- Will perform other duties and special projects as assigned
Requirements:
- Prior Collections experience
- Preliminary lien notice experience in the construction industry
- Credit Authorization/Release experience
- Strong Organizational/Communication skills
- Working knowledge of MS Office Suite such as Word and Excel
- High school diploma or equivalent
- Must be willing to submit to a background check and drug screen.
Our Mission: Consistently provide client experiences focused on what they value most.Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance \r
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Our Mission: Consistently provide client experiences focused on what they value most.
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