Collections Specialist

1 month ago


Phoenix, Arizona, United States OneMain Financial Full time

Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.Assist customers with all financial servicing needs through both inbound and outbound contact.Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulationsThe first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.On-site – Hybrid scheduling available after 90 days in the role, availability is based upon individual performance.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company.Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurancesSales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee



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