Collections Specialist

1 month ago


Phoenix, United States OneMain Financial Full time
  • Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
  • Assist customers with all financial servicing needs through both inbound and outbound contact.
  • Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
  • The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.
  • On-site – Hybrid scheduling available after 90 days in the role, availability is based upon individual performance.
  • Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company.
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

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