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Warranty Support Specialist Heavy Equipment

2 months ago

Charlotte, United States TRS Staffing Solutions Full time
Job DescriptionJob Description

Warranty Specialist
$28-$35 an Hour-Overtime offered but not mandatory
Full Benefits+ 401K Matching
Relocation assistance provided 
Heavy Equipment experience preferred 

Responsibilities:

  • Satisfactorily performing and/or achieving the following Responsibilities are essential duties of the job.
  • Learn warranty programs’ rules and requirements for various represented OEMs
  • Assist service departments with warranty programs’ rules and requirements
  • Learn and understand internal company systems
  • Apply warranty guidelines and technical information to service invoices to develop warranty claims
  • Understand OEM warranty systems to enter/process warranty claims

Requirements:

  • Computer Skills:  The employee can use the equipment and software required to accomplish the responsibilities of this position. Strong knowledge of Microsoft Products such as Word, Excel, and Outlook. 
  • Prior supervisory experience over a technical or parts staff in heavy equipment.
  • Possesses good interpersonal skills.
  • Knowledge of safe job practices & regulations related to OSHA and MSHA.
  • Aptitude for repairing, troubleshooting, and servicing equipment in a shop environment. 
  • Basic mechanical knowledge of tools and mechanical work for repairing equipment.
  • The position requires the ability to occasionally lift up to 50 pounds. 
  • Must be able to safely operate and drive a vehicle to meetings and events. 

We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, or any other criteria protected by governing law.”