Court Support Specialist

2 weeks ago

New York, United States Center for Alternative Full time
Job DescriptionJob Description

The Court Support Specialist role will support a new initiative within the Supervise Release program run by CASES in Manhattan. The role will be in court during the critical night hours needed to support arraignments. Furthermore, this role is unique which seeks to build and maintain a caseload from the courtroom to the community nightly. Outreach and community meetings are required for the beginning portion of the shift (5pm-9pm) and then the second half of the shift is to work in the courtroom and interface with all court personnel. CASES is a New York City agency at the forefront of the intersection between behavioral health and the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community. The CASES Court services department services facilitates court mandates or endorsed programming at all points in the criminal legal process. CASES operates alternative to detention (ATD) and alternative to incarceration (ATI) community-based programs that are facilitated by the NYS Office of Court Administration (OCA) judiciary. CASES interfaces with multiple stakeholders to support these ATD and ATI program options for thousands of defendants in multiple boroughs. Specifically, the arraignment team screens approximately 10,000 defendants per year for ATD and ATI programs, Supervised Release and Newstart. Additionally, the ATI intake assessment team screens 500 amount per year to divert people into 3 (three) CASES community-based programs, Reframing Opportunity Alternatives and Resilience (ROAR), Nathaniel Community Success (NCS) and Nathaniel Assertive Community Treatment (NACT). All Court services teams are dedicated to the CASES mission, facilitating release and positive court outcomes.


Location: Manhattan

Salary: The salary for this role is $65,000 per year.

Work Schedule: Sunday - Thursday 5pm-1am / Tuesday - Saturday 5pm-1am.

Remote Flexibility Status: Not applicable for this position. 100% on site.

What You'll Do:

  • Be flexible and innovative in the first of its kind position at CASES of court and community work.
  • Provide support for Manhattan Supervised Release (SRP) participants immediately upon release from their court appearance.
  • Maintain a caseload of all eligible participants to be seen at the mandated frequency by the court at a minimum and multiple other community contacts.
  • Provide outreach and support to clients from 5pm-9pm in the community.
  • Assist in the implementation of the Intensive Services Unit subsection of Manhattan SRP
  • Engage and gain rapport with clients to assist in compliance with SRP court mandates.
  • Assist in de-escalation of and crisis management, when appropriate after the client's release.
  • Assess and provide services to clients to address housing, income support, education and vocational training, social supports, employment, and primary care needs.
  • Provide transitional support for clients to their home, shelters, treatment programs and/or other services to ensure and secure connection to programming.
  • Assist clients with linkages to and systems navigation within the behavioral health, human services, and criminal justice systems as appropriate.
  • Provide mobile crisis response to clients in distress from their court appearance and possible aid their transport to a hospital.
  • Devote substantial time creating and maintaining relationships with human service providers around NYC who are receptive to accepting CASES clients directly from arraignments.
  • Develop and maintain excellent professional relationships with judges, prosecutors, defense counsel, and other court partners to facilitate program admissions and maintain CASES’ credibility in the Manhattan Criminal and Supreme Courts
  • Ensure timely, complete, and accurate documentation in the case record database including collecting and tracking participant demographics, intake, re-arrest cases, court dates and warrants for all court mandated programs.
  • Provide timely and accurate notification to the court about participant non-compliance (when participants are missing/absconded, fail to report, and are rearrested)
  • Provide culturally competent and anti-racist services in the court 1) in accordance with CASES’ policies and the delivery of excellent court services to address the needs of youth and young adults, adults, and individuals with behavioral health needs and 2) that are responsive to the race, ethnicity, sexuality, gender, and criminal legal history of program participants.
  • Work a regular schedule and adhere to schedule changes to ensure SRP consistently maintains coverage for all court shifts; perform other related duties as assigned by supervisors and senior staff.
  • Participate in supervision, case review and staff meetings, and in-service trainings to develop professional skills.
  • Complete all other tasks as noted by supervisors.

What We're Looking For:

  • Bachelor’s degree in related field
  • CASAC or CASAC-T preferred
  • At least 5 years of work experience providing peer support to individuals with serious mental illness and criminal justice involvement.
  • Proficiency with computer and electronic case records
  • Spanish speaking a plus

Additional information:

Benefits: Here at CASES, we offer benefits that will assist you in making the most of your career and your life. Visit www.cases.org for additional details.

Only applicants selected for interviews will be contacted.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position, without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal justice system. Your information will be kept confidential according to EEO guidelines.


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