IT Support Specialist

4 weeks ago

New York, United States Regent Services Full time

**IT Support Specialist**

at Regent, L.P. New York, NY Regent is a global private equity firm focused on acquiring businesses and realizing exponential growth through operational improvements and strategic capital deployment. Since its inception, Regent has successfully acquired businesses from leading Fortune 500 and large-cap companies around the globe. Our investments span the globe and operate in a wide array of industry verticals.

MCO is the operational infrastructure of Regents portfolio companies and an integral part of the overall firms approach to value creation. Our core mission is to generate value for every one of our stakeholders by developing and delivering sustainable operational performance within our portfolio. We work with change-oriented executives to assist them in making smarter decisions, translate those decisions into actions and deliver the lasting success they need. MCO has the capacity, capability, and scale to support complex, global businesses.

Were looking for an IT Support Specialist to play a pivotal role for our IT department. This individual will sit onsite at our New York office and provide both onsite desktop support, as well as assist with remote support for our portfolio companies and retail organization. This position will report to our Techincal Support Manager and their responsibilities will include, but are not limited to:

* Installing and updating servers/workstations and software packages, resolving any issues occurring during the process

* Testing and troubleshooting workstations, laptops, network and other hardware devices

* Maintaining the security of the servers and the overall network of the company

* Providing guidance to 1000+ end-users and ensuring the complete resolution of problems

* Working with the IT team towards the completion of new projects and the implementation of new systems

* Overseeing, leading, and supervising technology support efforts and solutions across the firm

* Identifying and creating best practice helpdesk, call center, and technology support methodologies

* Will be participating in On-call rotation that may include some weekends

* Provide basic day to day retail support for all technologies within the store

**Requirements:**

* Bachelors Degree in Information Technology or a related field preferred

* 2+ years of experience with IT support in an enterprise environment

* Strong experience providing support in both a Mac and Windows/PC environment

* Strong knowledge of Azure AD

* Knowledge of VMware, task manager, and similar tools

* Network troubleshooting skills

* Ability to diagnose issues and provide solutions in a timely manner

* Ability to effectively work under pressure

* Excellent time management and organizational skills

* Dynamic 365 Commerce/POS experience a plus

  • IT Support Specialist

    6 days ago

    New York, United States ProTek IT Solutions Full time

    We are a IT Managed Service Provider seeking a skilled IT Support Specialist. Our clients are small to medium-sized businesses throughout the US. Work is primarily performed remotely; however, some onsite client visits are occasionally required. We service hundreds of businesses, all with varying needs. From help desk to server setups and management,...

  • Support Specialist

    5 days ago

    New York, United States Jewishcamp Full time

    **Support SpecialistAt Island Quest Day Camp** Posted **Oct 13, 2021** Job Length **Year Round** **Description** The Support Specialist is an integral part of the operations and implementation team for Island Quest Day Camp. You will have the opportunity to participate and generate impact on the ground level of a start-up summer camp, with the support of...

  • Application Support Engineer

    2 weeks ago

    New York, United States Lincoln IT Full time

    Job DescriptionJob DescriptionPOSITION OVERVIEW:  Under the supervision of the Application Support Manager, the Application Specialist is part of a team responsible for the ongoing support of business applications, including Office 365, Box, Zoom, Adobe and OneDrive. The Application Engineer will become a technical resource on the supported applications and...

  • Specialist, Marketplace Seller Support

    1 week ago

    New York, United States macy's Full time

    The Marketplace Seller Support Specialist is responsible for providing outstanding support to sellers using our platform, addressing their inquiries, and ensuring a smooth and efficient selling experience. Additionally, the support specialist plays a Seller, Support, Support Specialist, Specialist, Operations, Technology, Retail

  • Peer Support Specialist

    3 weeks ago

    New York, United States Atlas Search Full time

    A community health and services organization in Manhattan is seeking a Peer Support Specialist. The Peer Support Specialist will be in charge of cultivating connections with clients and their support networks to aid in the client's recovery journey, while also delivering case management and counseling support.The base pay range for this position is $22 to...

  • Peer Support Specialist

    8 hours ago

    New York, United States Atlas Search Full time

    A community health and services organization in Manhattan is seeking a Peer Support Specialist. The Peer Support Specialist will be in charge of cultivating connections with clients and their support networks to aid in the clients recovery journey, while also delivering case management and counseling support. The base pay range for this position is $22 to...

  • Technology Support Specialist

    6 days ago

    New York, United States White & Case Full time

    Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more than 47 locations, working...

  • Support Specialist

    7 days ago

    New York, United States Pitcher AG Full time

    **Support Specialist** at Pitcher AG New York, New York, United States **At Pitcher, We Thrive on Innovation** Pitcher is a rapidly growing software company headquartered in Zurich, Switzerland that is continuing its expansion globally in the regions of EMEA, North America, Latin America, and Asia Pacific. The revolutionary Sales Enablement platform that...

  • Customer Support Specialist

    4 weeks ago

    New York, United States Uncork Capital Full time

    **Customer Support Specialist** at Torii New York, New York, United States **About the Role** We are looking for a **Customer Support Specialist** to be the initial hire within the support team of Customer Success. You will report to the Manager of Customer Success and take the lead in shaping the processes and procedures of the support function. As a...

  • Technology Support Specialist

    7 days ago

    New York, United States McDermott Will & Emery Full time

    ** Technology Support Specialist** **Job Category****:** Information Technology (IT) **Requisition Number****:** TECHN01948 Showing 1 location **Job Details** **Description** **Position Summary:** The Technology Support Specialist provides tier two deskside technology customer support. This position assists with strategic projects and operational activities...

  • Administrative Support Specialist

    2 weeks ago

    New York, United States Diaz Electric of New York Full time

    "Company DescriptionWe are a growing electrical contracting firm working with private clients and city agencies. We are an eclectic and fun group. We are driven and take on projects that allow us to grow as a team. Our team is based on communication, understanding, and flexibility.Role DescriptionThis is a full-time on-site role for an Administrative Support...

  • Administrative Support Specialist

    2 weeks ago

    New York, United States Diaz Electric of New York Full time

    "Company DescriptionWe are a growing electrical contracting firm working with private clients and city agencies. We are an eclectic and fun group. We are driven and take on projects that allow us to grow as a team. Our team is based on communication, understanding, and flexibility.Role DescriptionThis is a full-time on-site role for an Administrative Support...

  • IT Support Specialist

    6 days ago

    New York, United States Crystal Clinic Full time

    Position Summary The IT Support Specialist I is responsible for on-site and remote support for computer network systems ensuring courteous, timely and effective resolution of client issues. Installs, maintains, and supports network systems including computers, mobile devices, telephony, and peripheral equipment. Due to the nature of the hospital services,...

  • Peer Support Specialist

    3 days ago

    New York, United States Atlas Search Full time

    A well-established non-profit mental health organization is seeking Peer Support Specialist to work with individuals experiencing mental health issues, substance abuse, and homelessness. The Peer Support Specialist foster connections with clients and their support networks to facilitate the clients journey towards recovery. Additionally, they offer case...

  • Senior Technology Support Specialist

    4 days ago

    New York, United States Brookfield Asset Management Full time

    Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all Brookfield business groups, comprised of approximately 5,000 users. Technology Services (TS) is res Support Specialist, Technology, Technical Support, Technician, Support, Specialist

  • Peer Support Specialist

    5 days ago

    New York, United States Atlas Search Full time

    A well-established non-profit mental health organization is seeking Peer Support Specialist to work with individuals experiencing mental health issues, substance abuse, and homelessness. The Peer Support Specialist foster connections with clients and their support networks to facilitate the client's journey towards recovery. Additionally, they offer case...

  • Peer Support Specialist

    1 day ago

    New York, United States Atlas Search Full time

    A well-established non-profit mental health organization is seeking Peer Support Specialist to work with individuals experiencing mental health issues, substance abuse, and homelessness. The Peer Support Specialist foster connections with clients and their support networks to facilitate the clients journey towards recovery. Additionally, they offer case...

  • IT Support Specialist

    1 month ago

    New York, United States NUBYT, Inc. Full time

    **Role: IT Support Specialist/** **Location: New York Corporate Office** **Duration: 7 Months Contract** **Client: Lyft** **Job ID: 370845** **RESPONSIBILITIES** - Working on site running our IT help desk - Troubleshoot hardware and software problems with Apple and Windows products, including desktop and laptop hardware. - Image and deploy laptops and...

  • Supportive Housing Specialist

    1 month ago

    New York, United States Hudson Guild Full time

    Job DescriptionJob DescriptionSalary: $40K-$45KOur mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest...

  • Technology Support Specialist

    3 days ago

    New York, United States White & Case Full time

    Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more than 47 locations,...