Account Manager
2 weeks ago
Position: Account Manager
Location: Clearwater, FL
Company: Gunstores.com
Position Overview:
Are you passionate about customer service and eager to make a significant impact in the firearms e-commerce industry? Gunstores.com, a growing platform dedicated to supporting firearm dealers, is seeking a dynamic and motivated Account Manager. This role is vital in ensuring our dealers are fully supported, engaged, and maximizing their potential on our platform.
Key Responsibilities:
• Dealer Engagement: Establish and maintain strong relationships with dealers, guiding them through the onboarding process, and ensuring their profiles are accurate and up to date.
• Support & Communication: Serve as the primary point of contact for dealers, addressing questions, concerns, and new business inquiries via phone and email.
• Platform Utilization: Educate dealers on the features of Gunstores.com, helping them to optimize their use of the site to grow their businesses.
• Problem-Solving: Work closely with industry partners and internal teams to resolve any issues dealers or online customers encounter.
• CRM Management: Accurately enter and update customer information in our CRM system, ensuring a seamless customer experience.
• Follow-Up: Proactively follow up with dealers to ensure satisfaction and encourage further engagement with the platform.
Pay & Benefits:
• Salary: The starting salary for the position will be $19 p/hr
• Benefits: Comprehensive benefits package, including company-paid medical, life insurance, and family telemedicine benefits. Additional voluntary benefits include dental, vision, supplemental life insurance, flexible spending accounts, and a 401(k) retirement plan with a generous match.
• Work Environment: Gunstores.com offers a business casual environment that values work-life balance and professional growth.
About Gunstores.com:
Gunstores.com is dedicated to supporting firearm dealers by providing a comprehensive e-commerce platform that simplifies and enhances their business operations. As we continue to grow, we are committed to offering innovative solutions and exceptional service to our dealers.
Application Process:
Interested candidates should submit their resume and cover letter to hr@gunstores.com. Gunstores.com is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or national origin.
Additional Information:
• Offers of employment are conditional upon passing pre-employment drug testing and a criminal background check
Requirements
Qualifications:
• Experience: 1-3 years of experience in account management, customer service, or a related field. Experience in the firearms industry or e-commerce is a plus.
• Technical Skills: Proficient in Microsoft Office applications and CRM systems.
• Communication: Excellent verbal and written communication skills, with the ability to build rapport and convey information effectively.
• Problem-Solving: Strong analytical and problem-solving abilities, with a focus on customer satisfaction.
• Attitude: A growth mindset, high energy level, and a team-oriented approach are essential.
• Flexibility: Ability to handle multiple tasks and priorities in a fast-paced environment
Company DescriptionAbout Davidson’sFounded in 1932, Davidson’s has grown into one of the nation’s top wholesalers of firearms and related products. Headquartered in Prescott, Arizona it proudly distributes over 90 brands of firearms and related products to dealers nationwide through is North Carolina and Arizona distribution facilities.
Davidson’s is an equal opportunity employer, dedicated to promoting a culturally diverse workforce. All qualified applicants will receive consideration for employment without regards to race, color, religion, gender, or national origin.
All offers of employment are conditional on candidates being at least 21 years of age and able to pass pre-employment drug testing and a criminal background check.Company DescriptionAbout Davidson’s\r
Founded in 1932, Davidson’s has grown into one of the nation’s top wholesalers of firearms and related products. Headquartered in Prescott, Arizona it proudly distributes over 90 brands of firearms and related products to dealers nationwide through is North Carolina and Arizona distribution facilities.\r
\r
Davidson’s is an equal opportunity employer, dedicated to promoting a culturally diverse workforce. All qualified applicants will receive consideration for employment without regards to race, color, religion, gender, or national origin. \r
\r
All offers of employment are conditional on candidates being at least 21 years of age and able to pass pre-employment drug testing and a criminal background check.
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