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Customer Service Representative

2 months ago

Rapid City, United States State Farm Insurance-Andy A. Ainslie Agency Part time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionCome join our award- winning team

May be able to work a hybrid schedule...some at office, and some remotely.

State Farm is an industry leader in auto, home, life and business insurance.Company DescriptionCome join our award- winning team \r
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May be able to work a hybrid schedule...some at office, and some remotely.\r
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State Farm is an industry leader in auto, home, life and business insurance.