Customer Service Representative

4 months ago

Rapid City, United States Enterprise Holdings Full time

Overview:

Start your career with Enterprise Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.


We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This is a Full-Time position working 40 hours a week.

This position is located at the Rapid City Regional Airport (RAP). Address is 4550 Terminal Road, Rapid City, SD, 57703

We offer a robust Benefits Package including, but not limited to:

  • Competitive Compensation - This position has a starting wage of $19 / hour plus bonus/commission opportunities (Potential for $12,000 in annual bonus and commission.)
  • Paid Time Off, starting with 15 off per year
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more
  • 401(k) retirement plan with company match and profit sharing

Were a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 60 years ago with a commitment to the communities that we serve, we operate a global network with 80,000 dedicated team members across nearly 100 countries, and more than 2.1 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth.

The schedule available is:

  • Thursday - Monday 3pm - 12am
Responsibilities:
  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Customer Service Representative

    3 days ago

    Rapid City, United States Waste Connections Full time

    Waste Connections - 2426 East St. Patrick Street [Customer Service Representative] As a Customer Service Representative at Waste Connections, you'll: Work in conjunction with other departments to resolve customer disputes; Interview customers and record interview information into computer for customer service; Talk with customers by phone and in person, to...

  • Customer Service Representative

    1 month ago

    Rapid City, South Dakota, United States Holiday Companies Full time

    We are seeking a skilled Customer Service Representative to join our team at Holiday Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and making purchase suggestions to customers.Key Responsibilities:Greet customers and provide a positive shopping experienceOperate...

  • Customer Service Representative

    2 months ago

    Rapid City, United States U-Haul Full time

    Location: 20 Deadwood Ave, Rapid City, South Dakota 57702 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 month ago

    Rapid City, South Dakota, United States Safeway Full time

    About the Role:Safeway is seeking a talented individual to join our team as a Retail Sales and Store Support associate. As a key member of our store team, you will be responsible for providing exceptional customer service and supporting the overall success of our store.Key Responsibilities:Interact with valued customers, providing assistance and support as...

  • Customer Service Representative

    1 month ago

    Rapid City, South Dakota, United States Planet Fitness Full time

    Job SummaryThe Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.Key ResponsibilitiesGreet and...

  • Customer Service Representative

    1 month ago

    Rapid City, South Dakota, United States Culver's Full time

    Grow Your Career with Culver'sAt Culver's, we're more than just a fast-food restaurant - we're a family-owned business that's passionate about serving our community. As a team member, you'll be part of a dynamic and supportive team that's dedicated to providing exceptional customer service and quality food.Flexible SchedulingWe understand that life can be...

  • Customer Service Representative

    3 months ago

    Kansas City, United States A.C.E. Executives Full time

    The consumer comes first within the hospitality industry and that is no exception at A.C.E. Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...

  • Customer Service Representative

    2 months ago

    Peachtree City, United States Dixon Incorporated Full time

    Dixon is looking for a Customer Service Representative to join our team in Peachtree City, GA. The CSR will provide superior customer service to both external and internal customers. Responsibilities include entering orders, resolving product or serv Customer Service, Customer Service Representative, Representative, Manufacturing, Retail

  • Customer Service Representative

    6 months ago

    Kansas City, United States Children's Mercy Kansas City Full time

    The Customer Service Representative serves as a primary contact and financial advocate for guarantors to navigate and resolve any questions and/or concerns related to their Children's Mercy billing or sensitive financial matters. The incumbent suppor Customer Service Representative, Customer Service, Representative, Retail, Healthcare, Service

  • Customer Service Representative

    2 months ago

    Jersey City, United States Atrium Staffing Full time

    Our client is a global company in the health and wellness space seeking a Customer Service Representative with SAP experience. Salary/Hourly Rate: $60,000 Position Overview: The Customer Service Representative will be directly involved in the customer's journey, providing accurate information in a timely fashion. Partnering with customers and the...

  • Customer Service Representative

    2 weeks ago

    Kansas City, United States QC Holdings Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. This position will be located at Store 594, 4029 N Oak Trafficway, Kansas City, MO 64116. The Customer Service Representative...

  • Customer Service Representative

    5 months ago

    Kansas City, United States TM Limited Full time

    The Customer Service Representative is responsible for all aspects of the company's consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They will oversee customer plans and...

  • Representative - Customer Service

    2 months ago

    Union City, United States Wesco Full time

    Wesco - 1881 West State Road 84 [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the...

  • Customer Service Representative

    4 weeks ago

    Kansas City, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position is at Store #3280 located at 7925 State Ave, Suite 106 & 107 Kansas City, KS 66112.The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a...

  • Customer Service Representative

    4 weeks ago

    Kansas City, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will be located at Store 594, 4029 N Oak Trafficway, Kansas City, MO 64116.The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player...

  • Customer Service Representative

    2 weeks ago

    Kansas City, United States QC Holdings, Inc. Full time $15

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.This position will be located at Store 594, 4029 N Oak Trafficway, Kansas City, MO 64116.The Customer Service Representative...

  • Customer Service Representative

    4 weeks ago

    Kansas City, United States Johnson Controls Full time

    Johnson Controls - 7805 NW 97th Terrace [Customer Service Representative] As a Customer Service Representative at Johnson Controls, you'll: Process orders, research and respond to customer inquiries, and address customer concerns/issues within designated timeframes; Serve as primary communications link between customers' sales staff and other departments;...

  • Customer Service Representative

    6 months ago

    Granite City, United States Chestnut Health Systems Full time

    Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment. Gather demographic, financial, and insurance information in person or by telephone. Discuss payment plans, waivers, and fee agreem Customer Service Representative, Customer Service, Representative, Retail, Healthcare

  • Customer Service Representative

    1 week ago

    Kansas City, United States Vanguard Staffing Full time

    We are actively recruiting for Customer Service Representatives for a variety of exciting opportunities. Whether you're seeking a short-term contract or a long-term career, we invite you to submit your resume for consideration. As a Customer Service Representative, you will be the first point of con...

  • Customer Service Representative

    1 month ago

    Tahoe City, United States Safeway Full time

    About the Role:Safeway is seeking a skilled Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service, interacting with valued customers, and helping them find what they need. Your passion for delivering outstanding service will make a significant impact on our...