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Restaurant General Manager

3 months ago


Saint Augustine, United States Mango Mango's Caribbean Grill & Bar Full time
Job DescriptionJob Description

Job Description: Restaurant General Manager

Location: St. Augustine Beach, Florida

Company Overview: We are a vibrant and popular mid-sized beach restaurant nestled in the heart of St. Augustine, Florida. Known for our commitment to exceptional dining experiences and beachfront ambiance, we cater to both locals and tourists seeking memorable moments and delicious cuisine.

Position Overview: As the Restaurant General Manager, you will be the key leader responsible for overseeing all aspects of daily operations, ensuring the highest standards of service, quality, cleanliness, and profitability. You will play a pivotal role in maintaining our restaurant's reputation as a premier destination for dining on the beach.

Responsibilities:

  • Operational Excellence: Manage day-to-day operations of the restaurant, including overseeing kitchen and dining room staff, scheduling, inventory management, and ensuring compliance with health and safety regulations.

  • Customer Experience: Uphold our commitment to exceptional customer service and guest satisfaction. Monitor guest feedback and promptly address any issues or concerns to maintain positive relations and repeat business.

  • Financial Management: Drive financial performance by monitoring costs, implementing cost-control measures, and maximizing revenue opportunities. Prepare and manage budgets, forecast sales trends, and analyze financial reports to optimize profitability.

  • Staff Development: Recruit, train, and supervise staff members, fostering a positive work environment and promoting teamwork. Provide coaching and performance feedback to ensure high levels of productivity and morale.

  • Quality Assurance: Ensure food quality and presentation meet our standards of excellence. Monitor cleanliness and maintenance of the restaurant to create a welcoming and sanitary environment for guests and staff.

  • Marketing and Promotion: Collaborate with marketing teams to develop and execute promotional strategies to attract and retain customers. Actively engage with the local community and leverage social media platforms to enhance brand visibility.

Requirements:

  • Proven experience as a Restaurant General Manager or similar role in the hospitality industry.

  • Strong leadership skills with the ability to motivate and inspire a diverse team.

  • Excellent interpersonal and communication skills, with a focus on customer service and guest relations.

  • Solid understanding of restaurant management software, POS systems, and financial analysis.

  • Knowledge of food safety regulations and best practices in food and beverage service.

Benefits:

  • Competitive salary commensurate with experience.

  • Paid vacation

  • Opportunities for professional development and advancement within our growing restaurant group.

Join Our Team: If you are passionate about delivering exceptional dining experiences in a dynamic beachfront setting and possess the leadership skills to drive operational success, we invite you to apply for the role of Restaurant General Manager. Come be a part of our dedicated team committed to culinary excellence and guest satisfaction in beautiful St. Augustine Beach, Florida.