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Homeless Service Coordinator

3 months ago

Burbank, United States StreetPlus Full time
Job DescriptionJob Description

Job description

Are you seeking a change of pace, a fresh and exciting opportunity? Your search ends here STREETPLUS, a nationwide provider of contracted services dedicated to enhancing downtown areas' cleanliness, safety, and friendliness, is on the lookout for individuals eager to make a positive impact. Our programs thrive because we enlist exceptional individuals who are compassionate, outgoing, friendly, and willing to go the extra mile. Start making a difference today by applying for the Homeless Service Coordinator position.

STREETPLUS currently has an immediate opening for a Homeless Service Coordinator. We offer competitive hourly wages and an excellent benefits package. Uniforms are provided at no cost, and we even compensate you for attending training sessions. Do you value recognition for your efforts? So do we Our awards and recognition program are thoughtfully designed to provide instant acknowledgment for outstanding performance.

But what exactly does a "Homeless Service Coordinator" do, and how do they contribute to making a difference? In this role, you'll traverse the City of Burbank districts on foot or vehicle, assisting individuals encountered on the streets and others by providing general directions and recommendations. Moreover, a key aspect of the position is consistently offering aid to those experiencing homelessness and/or mental illness in the downtown area. This endeavor will not only enhance services for this population but also improve the overall experience for residents, employees, and visitors to the area. Additionally, the Homeless Service Coordinator will establish connections with other downtown service providers and collaborate with various agencies and departments focused on delivering support to those in need.

  • The Homeless Service Coordinator will also oversee the outreach team within the account.

PRIMARY RESPONSIBILITIES

Here are some of the primary duties and responsibilities:

1. Assessing individuals encountered on the streets, both existing and new, considering their needs, preferences, and limitations.

2. Maintaining ongoing communication with individuals encountered on the streets, addressing their concerns and assisting them in maintaining a positive outlook.

3. Collaborating with local resources to ensure individuals encountered on the streets receive suitable and available assistance.

4. Ensuring compliance with regulatory bodies and guidelines.

5. Building rapport with individuals encountered on the streets, aiming to understand their circumstances and guide them to the appropriate resources.

6. Tracking referrals and their outcomes.

7. Conducting initial assessments and thoroughly documenting findings and engagements.

8. Coordinating with other teams dedicated to assisting the homeless to ensure effective communication.

9. Ensuring all case files and records strictly adhere to regulations, policies, and procedures.

10. Maintaining records of engagements, referrals, and outcomes using Statview.

11. Addressing Quality of Life ordinance violations with the goal of achieving compliance.

12. Reporting environmental conditions to the Safety Ambassadors.

13. Attending meetings with service providers and city departments to share information and learn about available services.

14. Establishing and maintaining effective working relationships with the Streetplus Operations Manager, Supervisors, Team Leaders, and Ambassadors.

15. Collaborating with the Operations Manager through regular engagement to achieve outstanding results.

ESSENTIAL REQUIREMENTS

To qualify for this role, you must meet the following criteria:

- Minimum of an Associate's Degree or certification in a social service field.

- A minimum of three (3) years of experience in a related field.

- Experience with street and community outreach initiatives, coupled with knowledge of intervention and conflict resolution.

- Familiarity with social services and supportive housing providers in Burbank, CA.

- Computer literacy, including proficiency in Microsoft Office and data systems.

- A valid California Driver's License.

At our organization, we are committed to making a positive impact on the lives of our clients. As a Service Coordinator, you will play a crucial role in helping individuals access the support they need to thrive. We offer competitive compensation and benefits packages, including health insurance, personal time off, and professional development opportunities. If you are passionate about making a difference and have the necessary experience, we encourage you to apply.

Please submit your resume and cover letter detailing your relevant experience to be considered for this position. We look forward to reviewing your application.

Job Type: Full-time

Pay: $66,560.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

 

Schedule:

  • 8 hour shift
  • Day shift
  • Weekends as needed

 

Education:

  • Associate (Required)

 

License/Certification:

  • CA Drivers License (Required)
  • Work Location: In person