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Customer Support and Administrative Assistant

2 months ago

Irvine, United States Apex Class Action Full time
Job DescriptionJob Description

Job Description: Apex Class Action, LLC is seeking a motivated and detail-oriented individual to join our team as a Hybrid Customer Support and Administrative Assistant. This entry-level position is an excellent opportunity for individuals interested in pursuing a career in law or looking to gain experience in a professional administrative setting.

Key Responsibilities:

Customer Support:

  • Manage class member email inbox and answer incoming calls.
  • Return calls to class members who left voicemails.
  • Assist class members with changing contact information and reissuing checks.
  • Collaborate with the Case Manager Assistant to identify potential class members that need to be added to settlements.

Administrative Assistant:

  • Provide administrative support to the executive team.
  • Utilize various tools to identify potential clients for the sales team.
  • Perform research tasks to assist the sales team in client acquisition and management.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Spanish Proficiency is a plus.
  • Strong organizational and multitasking abilities.
  • Detail-oriented with a high level of accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
  • Interest in law or pursuing a JD is a plus.

Benefits:

  • Competitive salary
  • Medical Benefits offered
  • Opportunity for professional growth and development
  • Exposure to the legal and administrative aspects of class action settlements

About Us: Apex Class Action, LLC is a third-party class action administration firm specializing in managing the complex process of administering the settlements of class action lawsuits. Our services encompass everything from ensuring proper notice to class members to managing the disbursement of settlement funds.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their interest in the position and relevant qualifications.

Company DescriptionApex Class Action, LLC is a dynamic and rapidly growing third-party class action administration firm. We specialize in managing the complex process of administering settlements of class action lawsuits, ensuring proper notice to class members, and managing the disbursement of settlement funds. Our comprehensive services encompass everything from establishing escrow accounts to managing settlement funds, disbursing payments to attorneys and class members, and fulfilling all necessary state and federal tax reporting requirements.
Technologically focused and innovative, we distinguish ourselves with our ambition to streamline the process, making it easier for our clients, class members, and team members. At Apex, we pride ourselves on our professional growth opportunities, supportive executive team, and our commitment to excellence in all aspects of our work.Company DescriptionApex Class Action, LLC is a dynamic and rapidly growing third-party class action administration firm. We specialize in managing the complex process of administering settlements of class action lawsuits, ensuring proper notice to class members, and managing the disbursement of settlement funds. Our comprehensive services encompass everything from establishing escrow accounts to managing settlement funds, disbursing payments to attorneys and class members, and fulfilling all necessary state and federal tax reporting requirements. \r
Technologically focused and innovative, we distinguish ourselves with our ambition to streamline the process, making it easier for our clients, class members, and team members. At Apex, we pride ourselves on our professional growth opportunities, supportive executive team, and our commitment to excellence in all aspects of our work.