Administrative Support Specialist

2 weeks ago


Irvine, California, United States Roxon Inc. Full time

About Roxon Inc.:

Roxon Inc. is a forward-thinking organization in the Multitool sector, dedicated to providing exceptional services and innovative solutions. We are on the lookout for a detail-oriented and adaptable individual to become part of our team in a part-time capacity as an Administrative Support Specialist, focusing on Logistics, Customer Service, and Office Administration. This position is crucial for maintaining efficient operations across various departments.

Position Overview:

Key Responsibilities:

  • Logistics Management:
  • Oversee and coordinate the logistics related to product shipments, ensuring effective scheduling, tracking, and troubleshooting of any issues that arise.
  • Collaborate with suppliers and shipping partners to guarantee timely and accurate deliveries.
  • Maintain and update inventory records, assisting in stock management and reorder processes.
  • Customer Service Excellence:
  • Address customer inquiries through various communication channels, ensuring professionalism and promptness.
  • Resolve customer complaints and issues, prioritizing exceptional service and customer satisfaction.
  • Handle order processing, returns, and exchanges with a focus on accuracy and efficiency.
  • Office Administration Duties:
  • Provide comprehensive administrative support, including managing calendars, organizing meetings, and handling correspondence.
  • Ensure the office is well-stocked with supplies and that all equipment is functional.
  • Assist with data entry, filing, and other clerical tasks as required.

Qualifications:

  • Exceptional organizational and multitasking abilities with a keen eye for detail.
  • Strong verbal and written communication skills.
  • Proficiency in office software and tools (e.g., Microsoft Office, Google Workspace).
  • Ability to work independently and manage time effectively.
  • Experience with inventory management systems is advantageous.

Work Schedule:

  • On-site work hours are structured from 9:00 AM to 1:00 PM, Monday to Friday.
  • Totaling 20 hours per week.


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