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Desktop Support Level III
1 month ago
Job Title: Desktop Support Level III
Duration: 3 Months Contract
Location: St. Louis MO 63136
Job Description:
- Manages the performance of services to clients as agreed in the contract and assures that the service levels are achieved.
- Oversees the day-to-day operations of the Service Delivery teams as well as contract development, signing and tracking, and customer and vendor relationship management.
- Implements and updates current business processes which will maximize efficiency, productivity, and drive the delivery of products, goods, and services to customers in a quality and timely manner.
- Tier 3 deskside support role; should have exceptional customer service skills and IT troubleshooting.
