Senior Operations Manager

4 weeks ago

Springfield, United States Fight CRC Full time
Job DescriptionJob Description

Position Summary
•The Senior Operations Director will be responsible for overseeing and optimizing standard operations, ensuring the efficiency and effectiveness of the organization's virtual and in-office work environments, and supporting the executive leadership team. This role will also be pivotal in tracking and implementing the strategic plan to achieve Fight CRC's long-term goals. The ideal candidate will possess strong leadership skills, extensive experience in operations management, and a proven track record of managing remote and in-office operations. Additionally, this role requires experience overseeing project management guidelines and tools, as well as supporting the team as a power user for Microsoft Project and Power BI.

Key Responsibilities

•Standard Operations:
- Oversee daily operations to ensure the smooth and efficient functioning of the organization.
- Develop, implement, and maintain standard operating procedures (SOPs) to ensure consistency and high performance across all departments.
- Continuously evaluate and improve operational processes to enhance productivity and effectiveness.
•Virtual and In-Office Work Environments:
- Lead and manage the organization's virtual and in-office work environments, ensuring seamless communication and collaboration among team members.
- Implement and optimize tools and technologies to support both remote and in-office work.
- Develop and enforce best practices for virtual meetings, project management, contractors, and team collaboration.
•Support to Executive Leadership:
- Provide strategic and operational support to the executive leadership team, facilitating effective decision-making and execution of organizational initiatives.
- Prepare reports, presentations, and analyses for executive leadership and the board of directors.
- Coordinate and manage executive-level projects and initiatives.
•Tracking Strategic Plan:
- Oversee the implementation and tracking of the organization's strategic plan.
- Develop and monitor key performance indicators (KPIs) to measure progress towards strategic goals.
- Provide regular updates and reports on the status of the strategic plan to the executive leadership team and the board of directors.
•Project Management Guidelines and Tools:
- Working with our Project Management Committee, maintain and update project management guidelines and tools to ensure consistency and efficiency in project execution.
- Serve as a power user for Microsoft Project, providing support and training to team members.
- Utilize Power BI to create and manage dashboards and reports, ensuring data-driven decision-making.
•Team Leadership and Development:
- Lead and manage the operations team, fostering a culture of accountability, collaboration, and continuous improvement.
- Provide mentorship and development opportunities for team members.
- Ensure effective communication and alignment of operational goals with the organization's mission and vision.

Qualifications
•Education:
- Master’s degree in Business Administration, Operations Management, Project Management, or a related field.
- PMP (Project Management Professional) certification or equivalent is highly desirable.
•Experience:
- Minimum of 8 years of experience in operations management, with at least 3 years in a senior leadership role.
- Proven experience managing remote and in-office teams and optimizing virtual and in-office work environments.
- Strong background in developing and implementing standard operating procedures (SOPs).
- Experience in strategic planning and tracking progress towards long-term goals.
- Proficiency with Microsoft Project and Power BI.
•Skills:
- Excellent organizational and time management skills.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Ability to lead and manage cross-functional teams.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual collaboration tools (e.g., Microsoft Teams, Zoom, Asana).

 

 

 

Company DescriptionFight Colorectal Cancer (Fight CRC) is a leading non-profit organization dedicated to raising awareness, funding research, and providing resources to those affected by colorectal cancer. We are committed to saving lives through advocacy, education, and patient support.Company DescriptionFight Colorectal Cancer (Fight CRC) is a leading non-profit organization dedicated to raising awareness, funding research, and providing resources to those affected by colorectal cancer. We are committed to saving lives through advocacy, education, and patient support.

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