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Food Service Operations Supervisor

2 months ago


Springfield, Massachusetts, United States Capital Senior Living Full time

Capital Senior Living, a leading provider of senior living solutions, is dedicated to delivering exceptional care to our residents in Independent Living, Assisted Living, and Memory Care settings.

As a member of our community, you will play a vital role in enhancing the quality of life for our residents through outstanding dining experiences.

Position Overview:

The Food Service Operations Supervisor is responsible for ensuring that our residents, guests, and visitors receive high-quality, nutritious, and timely food and beverage services. This role encompasses overseeing meal services, special events, and collaborating on marketing initiatives while ensuring the department operates efficiently and profitably.

Key Responsibilities:

  • Recognizes the significance of meal times, which account for a substantial portion of residents' awake hours, and understands the impact of dining services on their overall well-being.
  • Assists in the recruitment, interviewing, and selection processes for department staff, while also managing documentation related to these actions.
  • Helps develop and implement effective staffing schedules in alignment with company guidelines.
  • Creates and conducts training programs for the Food Service Department, ensuring staff are well-prepared and knowledgeable.
  • Provides leadership and oversight to dietary staff, including wait staff, dietary assistants, and kitchen personnel, including performance evaluations and recommendations for pay adjustments.
  • Maintains compliance with health and safety regulations through regular temperature logs and sanitation inspections.
  • Promotes infection control measures throughout the community.
Qualifications:
  • High school diploma or GED is required.
  • A minimum of 1-3 years of supervisory experience in food service within a healthcare, hospitality, or senior living environment.
Ideal Candidate Attributes:
  • A passion for enhancing the lives of seniors and contributing positively to their daily experiences.
  • Experience in a senior living or healthcare setting.
  • A commitment to providing outstanding customer service and care to residents.
  • Comprehensive benefits package including medical, dental, vision, and life/disability insurance.
  • 401k retirement savings plan with employer contributions.
  • Employee Assistance Program (EAP) offering confidential support services.
  • Flexible Spending Accounts (FSAs) for eligible expenses.
  • Opportunities for flexible scheduling and paid time off.
  • Company-sponsored training for career advancement.