Service Manager

4 weeks ago


Tampa, United States William H Hunter Recruiting Full time
Job DescriptionJob Description

Custom Machine Design company looking for an experienced Service Manager to lead maintenance of cutting-edge machinery in the packaging and pharmaceutical industries. Excellent career opportunity.

 

Responsibilities:

 

  • Spare Parts Management: Utilize CAD files (AutoCAD, SolidWorks) and old Bills of Materials (BOMs) to identify and source spare parts for our robotic and automated systems.
  • Supplier Collaboration: Work closely with suppliers to obtain quotes for spare parts, negotiate pricing, and ensure timely delivery to minimize downtime.
  • Technical Support: Provide remote troubleshooting support to customers and internal teams over the phone or via video conferencing to resolve machine issues promptly.
  • Quality Assurance: Ensure spare parts meet quality standards and specifications, collaborating with engineering teams to validate compatibility and functionality.
  • Expense Management: Manage expenses related to spare parts procurement and service operations, utilizing expense reporting systems to track and report expenditures accurately.
  • Team Leadership: Lead a team of service technicians and parts specialists, providing guidance, training, and support to enhance technical proficiency and customer satisfaction.

 

 

 

Requirements

 

1. Bachelor’s Degree.

2. 5 or more years of Custom Machinery or Automation Service experience.

3. 2 or more years of Management experience.

4. 2 or more years of ERP Systems experience.

 

 

 

 

William H Hunter Recruiting www.williamhhunterrecruiting.com

 

 

 



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