Service Operations Manager

1 week ago


Tampa, Florida, United States Albireo Energy Full time
Job Description

**Job Summary**

Albireo Energy is seeking a highly skilled Service Operations Manager to lead our Service Department. The successful candidate will be responsible for the overall management, operation, development, and growth of the Service Department.

Key Responsibilities:

  • Strategic Planning: Develop and implement strategic plans to meet and exceed operating and financial goals, client objectives, and customer needs.
  • Operational Management: Plan, organize, direct, and control all service operations activities, ensuring a safe and efficient working environment.
  • Financial Management: Balance financial metrics with employee and customer needs, submitting financial forecasting information monthly.
  • Team Leadership: Lead a team of Field Technicians and support staff, providing technical and operational support for the sales teams.
  • Customer Communication: Communicate regularly with customers through all phases of the work we perform for them.
  • Project Management: Actively coordinate startup activity schedules with the Field personnel, Project Managers, Engineering, and Operations Supervisors to ensure correct staffing and abilities are provided to meet individual project schedules and commitments.

Requirements:

  • Five years of building technologies industry experience, and two years of management experience.
  • Proficient in Microsoft Office: Word, Excel, Outlook, and Project. Experience using Microsoft Dynamics AX a plus.
  • Excellent communication skills.
  • A thorough understanding of project management processes.
  • Valid Driver's license with a clean record.

Preferred Knowledge/Skills, Education, and Experience:

  • Preferred education: Bachelor's degree in Business, Construction, Mechanical Engineering, or other field providing the educational background needed to succeed in this function. Additional experience would substitute education.
  • Experience with Johnson Metasys, Tridium, or Distech.

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Voluntary Life Insurance
  • Short-Term & Long-Term Disability
  • Paid Vacation
  • Paid Sick Time
  • Paid Holidays
  • 401K with Company match


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