Patient Coordinator/Administrative Assistant for Orthodontist Office

2 weeks ago


Los Angeles, United States Super Orthodontics Full time $20 - $25
Job DescriptionJob Description

Orthodontic Office Patient Coordinator

We are a state-of-art brand new office in Encino, California dedicated to providing exceptional orthodontic care and creating a welcoming environment for our patients. We are seeking a motivated and organized individual to join our team as an Orthodontic Office Front Desk Patient and Office Coordinator. We are located in the heart of Encino, CA.

Job Description:

The Orthodontic Office Front Desk Patient and Office Coordinator is a key member of our team, responsible for ensuring smooth and efficient operations at the front desk and providing excellent customer service to our patients. This role involves a combination of administrative tasks, patient interaction, and coordination duties to support the overall functioning of the orthodontic office.

Responsibilities:

1. Front Desk Management:

- Greet patients warmly and professionally as they arrive.

- Manage patient check-in and check-out processes.

- Answer phone calls, schedule appointments, and manage the office calendar.

- Handle patient inquiries, provide information about services, and resolve any issues or concerns.

- Maintain a clean and organized office.

2. Administrative Duties:

- Verify patient insurance information and handle insurance claims and billing.

- Maintain accurate patient records, including updating personal and insurance information.

- Collect and process payments, including co-pays and outstanding balances.

- Prepare and send out patient reminders for upcoming appointments.

- Order and manage office supplies and inventory.

3. Patient Coordination:

- Assist patients with completing necessary forms and documentation.

- Coordinate with orthodontic staff to ensure timely patient flow and efficient use of office resources.

- Communicate effectively with patients about treatment plans, payment options, and follow-up care.

- Manage patient referrals and coordinate follow-up appointments as needed.

4. Office Support:

- Assist in organizing office meetings, training sessions, and other events.

- Support the orthodontic team with various administrative tasks as needed.

- Ensure compliance with office policies, procedures, and regulations.

- Participate in Social Media Marketing efforts

- Participate in Local Marketing, Event planning.

Qualifications:

- Must be enthusiastic to take responsibility, grow, and participate in all office activities as necessary.

- Minimum High school diploma or equivalent (college coursework or degree preferred).

- Previous experience in an orthodontic or dental office setting is highly desirable.

- Prior experience with "Ortho2" Orthodontic practice manager a huge plus.

- Strong organizational skills and attention to detail.

- Excellent verbal and written communication skills.

- Proficiency in using office software and orthodontic practice management systems.

- Ability to multitask and work efficiently in a fast-paced environment.

- Friendly and professional demeanor with a strong focus on patient care and satisfaction.

- Knowledge of orthodontic terminology and insurance processes is a plus.

- Knowledge of Social Media Platforms and marketing on Social Media a plus.

- Ability to speak multiple languages a plus.

Benefits:

- Competitive salary based on experience.

- Opportunities for professional development and training.

- Very Friendly and supportive work environment.

How to Apply:

If you are a dedicated and enthusiastic individual with a passion for patient care and office coordination, we would love to hear from you Please submit your resume and a cover letter detailing your relevant experience.

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Expected hours: 24 – 40 per week

Schedule:

  • Monday to Friday
  • Weekends as needed

 



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