Mortgage Specialist
1 month ago
- Maintain effective communication with all necessary parties involved in a new loan application, from the customer, broker, correspondent, loan officer, and co-workers to ensure a seamless positive application experience.
- Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application, including, but not limited to: Verification of Employment, IRS Transcripts, Title Search, appraisal, FHA case assignments.
- Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.
- Preparation and/or reconciliation of required reports.
- Monitor all incoming loan conditions via email, fax or mail. Ability to assess documentation provided to mark received in the loan system.
- Review system to ensure adherence to all regulatory requirements and guidelines.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
- High School diploma or GED.
- One year prior clerical, customer service, operations, or financial services industry experience.
- Good PC skills with strong knowledge of word processing, spreadsheet and email software programs.
- Ability to make sound decisions based on information provided.
- Knowledge of Product, Investor and Compliance requirements.
- Versatility and flexibility working within an ever changing fast paced mortgage environment.
- Ability to function independently within time constraints.
- Excellent verbal and written communication skills.
- Highly organized.
- Strong attention to detail.
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