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Mortgage Processing Specialist

2 months ago


Buffalo, New York, United States CTG, Inc. Full time

Position Overview

CTG, Inc. is looking for a skilled Mortgage Processing Specialist to manage residential loan applications efficiently.

Key Responsibilities:

  • Facilitate clear communication with all stakeholders involved in the loan application process, including customers, brokers, and loan officers, to ensure a smooth experience.
  • Collaborate with various internal teams and external entities to gather necessary documentation for processing, such as employment verification, IRS transcripts, title searches, and appraisals.
  • Promptly inform relevant parties of any discrepancies related to standard mortgage procedures.
  • Regularly review and update credit reports, appraisals, and income documentation to ensure compliance with underwriting conditions, working closely with underwriting teams to resolve any issues.
  • Perform administrative tasks that support the origination department, including preparing commitment letters, reviewing title and homeowners insurance, and updating loan conditions.
  • Ensure compliance with all regulatory standards and guidelines.
  • Maintain strong analytical skills to assess necessary changes to regulatory documents.
  • Adhere to the company's risk management policies and identify any risk-related issues for escalation.
  • Foster a diverse work environment that reflects the company’s values.
  • Maintain internal control standards, addressing audit points and regulatory issues as needed.
  • Complete additional duties as assigned.

Qualifications:

  • Associate's degree with at least one year of experience in the mortgage industry, or two years of equivalent experience; alternatively, three years of relevant work experience including one year in the mortgage sector.
  • Six months of specific bank mortgage processing experience plus an additional 6-12 months in customer service or financial services is also acceptable.
  • Proficient in PC applications, including spreadsheets, word processing, email, and PDF software.

Preferred Skills:

  • Ability to make informed decisions based on provided information.
  • Familiarity with product, investor, and compliance requirements.
  • Adaptability to a fast-paced mortgage environment and changing policies.
  • Strong verbal and written communication skills.
  • Highly organized with multitasking capabilities and attention to detail.
  • Ability to work independently while managing time effectively.
  • Commitment to teamwork and a strong work ethic.

CTG, Inc. is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.