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Mortgage Processing Specialist

2 months ago


Buffalo, New York, United States CTG, Inc. Full time

Position Overview

CTG, Inc. is looking for a skilled Mortgage Processing Specialist to join our team. This role is crucial in ensuring the smooth processing of mortgage applications.

Key Responsibilities:

  • Facilitate clear communication with all stakeholders involved in the mortgage application process, including customers, brokers, and loan officers, to ensure a positive experience.
  • Collaborate with various internal departments and external entities to gather necessary documentation, such as employment verification, IRS transcripts, and bank statements.
  • Promptly inform all relevant parties of any discrepancies related to standard mortgage guidelines.
  • Regularly monitor and update credit reports, appraisals, and income documentation to ensure compliance with underwriting conditions.
  • Support the origination department with administrative tasks, including preparing commitment letters and reviewing title and homeowners insurance.
  • Adhere to all regulatory requirements and guidelines, maintaining high standards of compliance.
  • Utilize strong analytical skills to assess changes needed in regulatory documents.
  • Identify and escalate any risk-related issues to management in alignment with the company's risk standards.
  • Foster a diverse and inclusive work environment that reflects the company’s values.
  • Maintain internal control standards and address any audit points or regulatory issues as necessary.

Qualifications:

  • Associate's degree with at least one year of experience in the mortgage industry, or three years of equivalent work experience, including one year in mortgage processing.
  • Proficient in PC applications, including spreadsheets and word processing software.
  • Ability to make informed decisions based on provided information and adapt to changing policies and procedures.
  • Strong verbal and written communication skills, with a focus on professionalism and attention to detail.
  • Ability to manage multiple tasks efficiently while maintaining a high level of organization.

CTG, Inc. is committed to fostering a workplace that values diversity and equal opportunity. We welcome all qualified applicants and are dedicated to creating an inclusive environment.