Mortgage Loan Specialist

2 weeks ago


Buffalo, New York, United States Chemung Canal Trust Company Full time

Position Overview: The Mortgage Originator is accountable for delivering mortgage lending services to clients while executing a range of responsibilities to support the loan servicing operations, ensuring the effective and precise management of mortgage loan accounts.

Key Responsibilities:

  • Conducts client interviews to gather applications, disclosures, and necessary supporting documentation; inputs application data into the Loan Origination System.
  • Evaluates credit and financial information to provide initial recommendations for loan approval or denial.
  • Engages in outreach programs with local real estate agents and other referral partners.
  • Participates in workshops and seminars, as well as branch meetings, to share insights on mortgage production.
  • Maintains awareness of competitive offerings and market trends.
  • Collaborates with supervisors to set annual quantitative client service goals.
  • Ensures timely follow-up on loan approvals or denials.
  • Keeps accurate records and generates periodic reports as required.
  • Assists clients and branch staff with specific inquiries or service-related issues.
  • Coordinates tasks with other department personnel to ensure seamless information flow.
  • Provides timely client service information for inclusion in sales performance reports.
  • Adheres to established General Performance Expectations for all employees.
  • Complies with NMLS standards.

Qualifications:

  • High School Diploma or equivalent is required; a Bachelor’s degree in a related field is preferred.
  • Specialized training in lending and real estate credit servicing is necessary.
  • A minimum of three years of experience in a related role is typically required.
  • Strong interpersonal skills for effective communication with clients and management.
  • Proficiency in Microsoft Word and Excel is essential.
  • Willingness to travel and possession of a valid driver’s license is required.

Compensation: The salary range for this position is $20.33 to $31.03 per hour. Compensation offers are influenced by various factors, including relevant skills, training, experience, education, and applicable licenses or certifications. Market and organizational factors are also taken into account. For a comprehensive overview of our benefits, please refer to the benefits section on our Careers page.

Diversity and Inclusion: Chemung Canal Trust Company fosters a diverse and inclusive workplace culture, empowering employees to reach their full potential. We are an Equal Employment Opportunity/Affirmative Action employer, including Veterans and individuals with disabilities.



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