Operations Supervisor

1 month ago

Tomball, United States Paradigm Controls of Texas LLC Full time
Job DescriptionJob Description

POSITION SUMMARY:

Operations Supervisor is responsible for ensuring the end-to-end safety, quality, and performance of Paradigm Controls manufacturing, assembly, and field projects in our assembly facility as well as field projects across the US. This includes performing supervision / mentorship of all PCTX assemblers, technicians during installations, preventative maintenance, corrective maintenance. Responsibilities include the support / mentor all PCTX Technicians during start up and commissioning of MV / LV Switchgear and VFD’s.

DUTIES AND RESPONSIBILITIES:

Responsibilities:

  • Foster a culture of Safety and Quality
  • Provide top level service to PCTX customers that will ensure repeat business and total customer satisfaction.
  • Provide training for all assemblers, technicians in interpreting the test data taken from the industrial equipment testing.
  • Make recommendations as to the corrective actions that need to be taken.
  • Responsible for taking the lead on larger, more complicated Commissioning / Installation projects that we perform daily.
  • Secure new business opportunities, and route customer requests for quotes internally for proposal.
  • Gather information on customer future for return business and sales opportunities
  • Attend site customer site walks with PCTX estimating / sales
  • Follow up with existing customers and work to secure new maintenance and testing / commissioning opportunities
  • Supervise and mentor all Paradigm assemblers and technicians operationally.
  • The Operations Supervisor must exhibit working knowledge of advanced Electrical Industry standards.
  • Review and guide in LOTO plans.
  • Provide regular and clear communication regarding work schedule to Field Service Director, Planners, Coordinators, and Project Managers.
  • Maintain flexible work hours, which will include over time and weekend support
  • Comply and administer Paradigm Controls standard operating procedures, documentation processes, safety processes and protocols.
  • Coordinate with Paradigm Controls Project management, customers, vendors, and labor support in a professional and customer-centric manner.
  • Able to perform/direct start up and commissioning services on MV & LV Switchgear and Components
  • Able to perform/direct testing, repairs, and preventative maintenance on switchgear and Power Control rooms.


JOB SPECIFICATIONS / QUALIFICATIONS:

Education/Training: H.S. Degree / GED College Degree or equivalent Certification/License*

  • BS Degree preferred, Technical Certificate or Equivalent field experience.
  • 10+ years’ overall experience in field service environment.
  • 10 + years’ experience with Switchgear assembly/repairs, Power Control room installations and repairs
  • NFPA 70E
  • OSHA 30

Important Qualities and Characteristics: Attention to detail, ability to multi-task, prioritize, be a team player, and a problem solver are all necessary for this position.

JOB REQUIREMENTS:

Requirements:

  • Adhere and administer Paradigm Controls current safety and quality standards
  • Must have expert level working knowledge of MV & LV Switchgear
  • Proficient in troubleshooting complex electrical and system issues.
  • Perform/Direct performance testing on Paradigm Controls provided equipment and components, including but not limited to; insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing.
  • Perform/Direct regular inspections of any issued vehicle or calibrated equipment/tools.
  • Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers.
  • Writing skills for performance reporting a must.
  • Working knowledge of the following: ANSI IEEE device function numbers; ampacities of electrical conductors in switchgear applications; electrical air and surface creepage clearance requirements.
  • Working knowledge of the following test equipment: Hi Pot, DLRO, TTR, EZ CT, Multi – Meter, Dial Caliper.
  • Proficient in energy isolation / lock out tag out
  • Must have accelerated verbal and written communication skills.
  • Proficient in advanced electrical trouble shooting
  • Proficient in AC / DC switchgear and components
  • Proficient in startup and maintenance testing Medium Voltage Switchgear
  • Proficient in startup and maintenance testing Low Voltage Switchgear
  • Working knowledge of power systems
  • Working knowledge of Power Control room installation and repairs
  • Willing to attend in – house and out-side training
  • Proficient in three lines, one lines and control schemes
  • Proficient in writing test procedures
  • Proficient in hands on training of PCTX technicians in switchgear testing.

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