We have other current jobs related to this field that you can find below

  • Help Desk Specialist

    4 weeks ago

    Traverse City, United States Munson Healthcare Full time

    Find more than your next job. Find your community. We’re northern Michigan’s largest healthcare system and we are deeply rooted in the communities we serve. That means that our patients are often our family, friends and neighbors – and it’s special to be able to care for them. And as one of the top healthcare systems to work for in Michigan by...

  • Help Desk Analyst

    7 days ago

    Panama City, United States ISHPI Information Technology Full time

    Help Desk Analyst (Telecommunications)Job Locations US-FL-Panama CityID 2024-1710Category C5ISR Eng &TechType Regular Full-TimeOverviewIshpi Information Technologies, Inc. (DBA ISHPI) is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members,...

  • Help Desk Support Specialist III

    1 month ago

    Arizona City, United States Chartis Federal Full time

    Job Type Full-time Description We are hiring a cleared Help Desk Support Specialist III to support a U.S. Army NEC in Ft. Huachuca, Az. The Help Desk Support Specialist III will be a focal point for desktop support and provide unparalleled service in maintaining optimal desktop environments and user experiences. They will support a blend of troubleshooting,...

  • Help Desk Analyst

    4 weeks ago

    Panama City, United States ISHPI Information Technology Full time

    Overview Ishpi Information Technologies, Inc. (DBA ISHPI) is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major...

  • Computer Support Specialist

    1 month ago

    Peachtree City, United States Osmose Full time

    About Osmose With 90 years of experience, Osmose proudly serves the electric utility and telecommunications industries across the U.S. and Canada, helping enable the delivery of safe, reliable and affordable electricity and communications services to millions of customers nationwide. We are the industry leader in wood and steel structure condition...

  • IT Help Desk Specialist

    3 months ago

    North Sioux City, United States Riverside Technologies, Inc. Full time

    Job DescriptionJob DescriptionDescription:Riverside Technologies, Inc. is currently seeking a full-time IT Help Desk Specialist to join our team.Job Summary:Do you love solving problems that others can’t fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience...

  • Computer Support Specialist

    1 month ago

    Peachtree City, United States Osmose Utilities Services Full time

    Job DescriptionJob DescriptionAbout OsmoseWith 90 years of experience, Osmose proudly serves the electric utility and telecommunications industries across the U.S. and Canada, helping enable the delivery of safe, reliable and affordable electricity and communications services to millions of customers nationwide. We are the industry leader in wood and steel...

  • IT Technician Help Desk Specialist

    2 weeks ago

    Oklahoma City, United States Newave Solutions LLC Full time $40,000 - $60,000

    Job DescriptionJob DescriptionWe are seeking an IT Technician Help Desk Specialist to join our team! You will resolve computer-related issues for our clients.Essential Duties and Responsibilities:IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and...

  • IT Help Desk

    2 months ago

    Reed City, United States Utility Supply and Construction Company Full time

    Job DescriptionJob DescriptionWe are seeking a motivated, customer service-oriented person to join our IT Operations Team. The ideal candidate will enjoy helping people in-person and over the phone to provide front line technical support. You will be working in a fast paced and team-oriented environment in a growing family-owned company. This position will...

  • IT Help Desk

    2 months ago

    Reed City, United States Utility Supply and Construction Company Full time

    We are seeking a motivated, customer service-oriented person to join our IT Operations Team. The ideal candidate will enjoy helping people in-person and over the phone to provide front line technical support. You will be working in a fast paced and team-oriented environment in a growing family-owned company. This position will be based primarily at our Reed...

  • Help Desk Specialist

    1 month ago

    City of Industry, United States System Soft Technologies Full time

    Job Description:We are seeking a dynamic, motivated individual to join our client's IT team as a Help Desk Level II technician. The ideal candidate will be customer-service-driven, detail-oriented, and proactive, capable of managing day-to-day operations and providing tech support to a growing customer base.Responsibilities:Provide second-level technical...

  • Help Desk Support Specialist

    2 months ago

    Commerce City, United States Guggenheim Partners LLC Full time $30 - $40

    What we offer you: Opportunity to be part of a dynamic and collaborative team Competitive salary and benefits package Ongoing training and development opportunities Challenging and rewarding work environment Key responsibilities: Provide technical support and troubleshooting for end users Respond to help desk tickets and resolve issues in a timely...

  • Help Desk Analyst

    4 days ago

    Jersey City, United States Verisk Analytics Full time

    Help Desk Analyst Job Description - Verisk Life Solutions the FAST Platform. Responsibilities -Supports Level 1 and 2 service requests and incidents for our internal employees, partners, and customers. Provide Help Desk support that includes: initial Help Desk, Help Desk Analyst, Analyst, Help, Windows Server, Technology

  • Help Desk Technician

    2 weeks ago

    Oklahoma City, Oklahoma, United States GENERAL DYNAMICS INFORMATION TECHNOLOGY Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public Trust/Other Required:NACI (T1)Job Family:Help DeskJob Qualifications:Skills:Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, TeleconferencingCertifications:Experience:1 + years of related experienceUS...

  • Help Desk Technician

    2 weeks ago

    Oklahoma City, United States GENERAL DYNAMICS INFORMATION TECHNOLOGY Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public Trust/Other Required:NACI (T1)Job Family:Help DeskJob Qualifications:Skills:Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, TeleconferencingCertifications:Experience:1 + years of related experienceUS...

  • Help Desk Support Analyst

    6 days ago

    Bossier City, United States General Dynamics Information Technology Full time

    Req ID: RQ184266 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Skills: Computer Literacy,Customer Service,Help Desk Support,Technical Support,Troubleshooting Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: General Dynamics...

  • Help Desk Support Analyst

    2 days ago

    Bossier City, United States General Dynamics Information Technology Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Suitability: Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Job Qualifications: Skills: Computer Literacy, Customer Service, Help Desk Support, Technical Support, Troubleshooting Certifications: Experience: 1 + years of...

  • Help Desk Technician

    3 weeks ago

    Oklahoma City, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public Trust/Other Required:NACI (T1)Job Family:Help DeskJob Qualifications:Skills:Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, TeleconferencingCertifications:Experience:1 + years of related experienceUS...

  • IT Help Desk Technician

    4 months ago

    Traverse City, Michigan, United States Advanced Computer Solutions Full time

    About the IT Help Desk Technician PositionWe are looking for a qualified Helpdesk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.An excellent Helpdesk Technician must have sufficient technical knowledge and be able to communicate effectively...

  • IT Help Desk Technician

    6 days ago

    Orange City, United States Van Beek Natural Science Full time

    Job DescriptionJob DescriptionJob Title: IT Help Desk Technician (Entry Level)Location: Orange City, IA Department: Information Technology Reports To: IT Manager Job Type: Full-Time Job Overview: We are seeking a motivated and customer-focused IT Help Desk Technician to join our team. This entry-level position is perfect for someone passionate about...

IT Help Desk Specialist

2 months ago

Panama City, United States King Technologies, Inc. Full time
Job DescriptionJob Description

King Technologies is seeking an IT Help Desk Technician to Support the Customer Service Desk for the Operations and Maintenance (O&M) and Life Cycle Maintenance (LCM) to the NSWC PCD RDT&E and NMCI Unclassified Network, the NSWC PCD RDT&E Secure Defense Research and Engineering Network (SDREN) Laboratory (Classified) Network and NMCI SIPR network as required.

Position Summary/Description:

Route trouble tickets to the proper Tier (1-3). Determine when escalation to the next Tier is needed. Track progress of tickets. Ensure work is completed for each ticket. Serve as the primary interface between the customers and the Customer Service Desk.

Essential Duties:

  • Administer and manage trouble tickets submitted through the customer's trouble ticketing  (TT) system.
  • Perform in an IT technical role as a Tier 1 Help Desk Specialist.
  • Provide data entry, help desk support, and overall customer service for wireless telecommunication devices such as smartphones and iPhones.

Qualifications Required:

  • DoD Secret Security Clearance
  • DoD 8570.01-M Baseline IT Level 1 and IAT Level II certifications
  • 1 year of experience
  • Security + certification
  • Experience with Navy IT systems
  • Experience with trouble ticketing system
  • Microsoft Office Suite

Powered by JazzHR

MOTF3UP3Xw