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Help Desk Support Specialist

2 months ago

Commerce City, United States Guggenheim Partners LLC Full time $30 - $40

What we offer you:

  • Opportunity to be part of a dynamic and collaborative team
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Challenging and rewarding work environment

Key responsibilities:

  • Provide technical support and troubleshooting for end users
  • Respond to help desk tickets and resolve issues in a timely manner
  • Install, configure, and maintain hardware and software
  • Create and maintain documentation for support processes
  • Collaborate with other IT teams to escalate and resolve complex issues

What you bring to the team:

  • Proven experience in a help desk or technical support role
  • Strong knowledge of Windows operating systems and software applications
  • Excellent problem-solving and communication skills
  • Ability to prioritize and manage multiple tasks
  • Certifications such as CompTIA A+ or Microsoft Certified Professional are a plus