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Program Representative

2 months ago

Worcester, United States Complete Staffing Solutions Full time $22 - $23
Job DescriptionJob Description

Program Representative

Location:

Worcester, MA

Opportunity to work with a great company

Hours:

  • Full-time hours
  • Monday - Friday 8:00 am - 5:00 pm

Job Requirements:

  • Responsible handling a large caseload of clients participating in a federal or state rental assistance program.
  • Must have experience with computer systems and databases including Microsoft Office Outlook, Excel, and Word.
  • Completes annual re-examinations for an assigned caseload in a timely manner.
  • Responsible for verifying client’s income, assets, and expenses to determine continued eligibility. Calculates participants share of rent and program subsidy levels using the income and asset verification process.
  • Processes housing assistance terminations according to established procedures
  • Maintains and documents communications with applicants, participants, and landlords relative to program administration
  • Reports program compliance issues such as violation of family obligations, evictions, income eligibility, and fraud to the program Director
  • Collaborates with community resource agencies and landlords in support of clients with positive tenancy and sustained housing assistance.

Pay Rate:

  • $22/ hour