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Egg Donor Coordinator

3 months ago

San Diego, United States The Chosen One Egg Donation Full time
Job DescriptionJob Description

This position is primarily responsible for coordinating egg donor and recipient cycles, but not limited to it. The Donor Coordinator is a versatile role that provides intended parents who are searching for an egg donor with information and support during the entire process. The Coordinator works in a collaborative relationship with several clinics across the state. The donor coordinator is also the main communication line between all parties and team members, assisting with the day-to-day activities that take place with running a donor match cycle.

Everything we do at The Chosen One (TCO) is guided by our passion for creating families by connecting our generous donors with deserving individuals looking to become amazing parents.

This position will be Full-Time 40 hours a week, in our office located in San Diego.

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ESSENTIAL RESPONSIBILITIES:

  • Responsible for keeping updated with cycle developments and communicating with prospective intended parents, understanding their needs, desires, and goals, and making appropriate recommendations for potential Egg donor matches.
  • Establishes an ongoing relationship with intended parents in an effort to assist with the selection process of an ED donor.
  • Responsible for outreaching prospective donors and explaining the process and requirements
  • Assisting current donors with profile adjustments, helping ensure smooth and accurate communication with other clinics
  • Creates and maintains current client files in multiple databases by entering updated information.
  • Coordinates meetings and correspondence between intended parents and donors.
  • Explains the donor program via telephone, email, and in-person
  • Attends meetings to discuss ongoing cases; contributes to and assists the team with the maintenance of relevant spreadsheets/documentation.
  • Assists team in the ongoing review of the program, recognizing problems, issues, and barriers and recommending solutions and/or new processes.
  • Ensures the accuracy and data integrity of information stored in the database by upholding company privacy policies

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EDUCATION AND/OR EXPERIENCE:

  • High School Diploma or equivalent; Diploma/degree preferred
  • Minimum of one year of experience in a healthcare or business-related field preferred.
  • Experience with Outlook, Excel, and Photoshop preferred.

Job Type: Full-time