Service Assistant Admin

3 weeks ago


Graham, United States RemX Full time $15 - $17
Job DescriptionJob Description

Service Assistant

Location: Graham, NC

Position Type: Full-Time; Monday to Friday 8:00am to 4:00pm

Overview:

As a vital part of our small team, you’ll provide essential support through various administrative tasks, customer service, and order management. If you’re organized, detail-oriented, and thrive in a hands-on work environment, apply today

Key Responsibilities:

  • Accurately prepare and process customer invoices, ensuring all order details are correctly entered into our system. Manage the flow of orders from initial entry to final processing.
  • Perform a variety of administrative tasks, including filing, data entry, and maintaining office supplies. Assist with scheduling service appointments and managing calendars.
  • Serve as the first point of contact for customer inquiries, providing prompt and courteous service. Assist customers with questions regarding their orders, services, and account information.
  • Maintain organized records of customer transactions, orders, and service histories. Ensure all documentation is complete, accurate, and easily accessible.
  • Coordinate with the service team and clients to ensure smooth workflow and resolve any issues that arise. Communicate effectively with vendors and suppliers as needed.
  • Contribute to the upkeep and organization of our office space, ensuring it remains functional and welcoming. Assist in maintaining a clean and safe work environment.

Qualifications:

  • Previous experience in an administrative or customer service role, preferably in a trades or industrial environment.
  • Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with invoicing and order entry systems is highly desirable.
  • Excellent organizational skills with a high level of attention to detail.
  • Strong verbal and written communication skills.
  • Ability to work independently as well as part of a small team.
  • Comfortable working in a traditional, trade-oriented office setting.


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