Salesforce Business Systems Analyst
4 weeks ago
Global industry leader is looking to hire a Sr. Business Systems Analyst to assist in building the next generation program scheduling application for broadcast, cable, and streaming platforms. This person must work and reside in the Pacific Time Zone
Salesforce Business Analyst
Responsibilities:
- Work with business partners to understand their functional and technical requirements to engineer Salesforce based solutions
- Aid in identifying, documenting and implementing process improvements in business areas
- Perform analysis and research in support of requirements definition for high level scoping of projects
- Prepare documents such as: BRD, solution diagram, use case list, process flows, functional design, wireframe, user stories, object description, training materials, and guides
- Create and present requirements documentation to wider technology team and cross functional business partners
- Perform various testing and QA functions as necessary. Work with developers to ensure that development is in accordance with requirements.
- Report back to user community with regular status updates
- Assist in user acceptance testing, change management, and user training
- Design data migration plan and prepare data mapping.
Requirements:
- A Bachelor's degree in computer science, management information systems, or related field with 7+ years experience
- Strong knowledge of SDLC models including Agile and Waterfall
- Ability to communicate concepts to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate.
- Excellent written, oral, instructional, presentation, and interpersonal skills
- Experience working with Salesforce applications.
- Visual Modelling (UML, DFD, DATA Modelling, ER Diagrams, Activity, Sequence, Use Case Diagrams, Wireframes)
- Hands on experience with Confluence
- Strong working knowledge of JIRA or an equivalent issue and project tracking system
- Strong project management skills
- Scrum Master Certified preferred
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