Fulfillment Office Manager

4 weeks ago

Lakewood, United States PrideStaff Full time $20
Job DescriptionJob Description

Job Title: Fulfillment Office Manager

Location: Lakewood, NJ

Pay Rate: Starts at $20/hour

Schedule: Mon-Thu 9am-5pm, Fri 9am-2pm

 

RESPONSIBILITIES

  • Account Management

    • Oversee and manage all aspects of our Amazon Seller Central account.

    • Monitor account health, performance metrics, and sales trends.

    • Stay updated with Amazon policies, rules, and guidelines to ensure compliance.

  • Shipment Management

    • Create and manage product shipments to Amazon fulfillment centers.

    • Coordinate with the warehouse team to ensure accurate and timely shipment preparation.

    • Track shipments to ensure they reach Amazon fulfillment centers without issues.

  • Inventory Reconciliation

    • Regularly reconcile inventory levels to ensure accuracy and prevent stock outs or overstock situations.

    • Investigate discrepancies and take corrective actions as needed, such as initiating removal orders or restocking.

  • Customer Support

    • Provide timely and helpful responses to customer inquiries through Amazon's messaging platform.

    • Address customer concerns, resolve issues, and maintain a high level of customer satisfaction.

    • Manage product reviews and ratings to improve overall product performance.

  • Case Management

    • Open and manage cases with Amazon Seller Support as needed, addressing account-related issues or escalations.

    • Follow up on cases to ensure timely resolution and maintain a positive relationship with Amazon's support team.

  • Documentation and Record Keeping

    • Maintain organized records of all transactions, shipments, and customer interactions for reference and reporting.

 

QUALIFICATIONS

  • Strong knowledge of Amazon Seller Central and e-commerce platforms.

  • Excellent communication and customer service skills.

  • Analytical mindset with proficiency in data analysis tools.

  • Attention to detail and the ability to manage multiple tasks simultaneously.

  • Problem-solving skills and the ability to work independently.

  • Familiarity with Amazon's policies and seller guidelines is a plus.

 

Join Us.

Company Overview

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests. With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers. 

 

As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you

Company DescriptionWe are a company whose individual offices are operated locally with the support, resources and systems of a national organization. Our clients recommend and validate our value, instilling confidence to partner with PrideStaff. We will consistently provide a staffing experience focused on what you value most. We will deliver on our commitment to you by utilizing our proven processes to ensure a great experience, and solve your business staffing challenges with confidence.Company DescriptionWe are a company whose individual offices are operated locally with the support, resources and systems of a national organization. Our clients recommend and validate our value, instilling confidence to partner with PrideStaff. We will consistently provide a staffing experience focused on what you value most. We will deliver on our commitment to you by utilizing our proven processes to ensure a great experience, and solve your business staffing challenges with confidence.

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