Inside Sales Representative

1 month ago

Spartanburg, United States Grace Management Group Full time
Job DescriptionJob Description

Grace Management Group is a group of privately-held gift and fragrance companies based in Spartanburg, South Carolina who have been leaders in the fragrance industry for over 40 years Our brands include Votivo, Greenleaf, Bridgewater Candle Company, The WillowBrook Company, NOTES, and Aroma Creations.  

Since 1975, we have refined our expertise in fragrance, color, product formulation, packaging trends to transform into one of the largest home fragrance manufacturers in the United States. Still family-owned and operated, the Grace Management brands have blossomed into international players, with our products currently being sold in over 90 countries.  We recently acquired a company called Audrey's, a leader in the home decor and home accessories industry.  We are thrilled to now add Audrey's to our family of brands.

We hire fun, friendly people and are currently looking to fill an Inside Sales Representative position for our newest brand, Audrey's. 

Job Description:

We are seeking a highly motivated and results-driven Inside Sales Representative to join our sales team. The candidate will be responsible for generating leads, qualifying prospects, and closing sales over the phone or via digital communication channels. This role requires excellent communication skills, a customer-focused approach, and the ability to work in a fast-paced environment.

Key Responsibilities:

-Lead Generation:  

Proactively identify and reach out to potential customers through cold calling, email campaigns, and social media engagement.

Develop and maintain a robust pipeline of qualified leads.

-Sales Presentation and Closing:

Present product/service features and benefits to prospects/dealers effectively.

Grow revenue base with new and existing dealers.

-Customer Relationship Management:

Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.

Provide exceptional customer service to ensure long-term customer satisfaction and retention.

-Collaboration and Reporting:

Collaborate with the marketing team to optimize lead generation strategies.

Provide regular reports on sales activities, pipeline status, and sales performance to management.

-Continuous Improvement:

Stay updated on industry trends, market conditions, and competitor activities.

Participate in training sessions and sales meetings to enhance product knowledge and sales skills.

Additional Responsibilities:

·       Learn and understand all of the product knowledge for the Audrey’s brand or products.

·       Attendance at national trade shows where you will take orders and work with customers and prospects.  

·       Other duties as assigned

Qualifications:

·       Bachelor’s degree in Business, Marketing, or a related field preferred.

·       Proven experience as an Inside Sales Representative or similar sales role.

·       Strong phone presence and experience dialing dozens of calls per day.

·       Excellent verbal and written communication skills.

·       Proficiency in CRM software (e.g., Salesforce) and MS Office.

·       Ability to multitask, prioritize, and manage time effectively.

·       Self-motivated, with a results-driven approach.

·       Ability to work independently and as part of a team.

This is a tremendous opportunity for the right individual so send your resume today Check out www.yourheartsdelight.com to learn about our newest Audrey's brand or visit www.gracemg.com to learn more about our other fragrance brands.

Company DescriptionGrace Management Group is a group of privately-held gift, fragrance and home decorative companies based in Spartanburg, South Carolina who have been leaders in the fragrance industry for almost 50 years Our brands include Votivo, Greenleaf, Bridgewater Candle Company, The WillowBrook Company, NOTES, Audrey's and Aroma Creations. Our Audrey's division is based in Lebanon, Pennsylvania.

Since 1975, we have refined our expertise in fragrance, color, product formulation, home decor and packaging trends to transform into one of the largest home fragrance and decor companies in the United States. Still family-owned and operated, the Grace Management brands have blossomed into international players, with our products currently being sold in over 90 countries.

You will find our products in all types of retailers, from pharmacies, college bookstores and hospital gift shops to high end boutiques, spas and hotels.Company DescriptionGrace Management Group is a group of privately-held gift, fragrance and home decorative companies based in Spartanburg, South Carolina who have been leaders in the fragrance industry for almost 50 years Our brands include Votivo, Greenleaf, Bridgewater Candle Company, The WillowBrook Company, NOTES, Audrey's and Aroma Creations. Our Audrey's division is based in Lebanon, Pennsylvania.\r
\r
Since 1975, we have refined our expertise in fragrance, color, product formulation, home decor and packaging trends to transform into one of the largest home fragrance and decor companies in the United States. Still family-owned and operated, the Grace Management brands have blossomed into international players, with our products currently being sold in over 90 countries.\r
\r
You will find our products in all types of retailers, from pharmacies, college bookstores and hospital gift shops to high end boutiques, spas and hotels.

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