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Credit & Collections Specialist
2 months ago
American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX. Founded by a team of seasoned professionals with extensive experience in the aluminum market, we are committed to delivering exceptional products and services to our customers.
Our mission is to supply quality aluminum products with the best service, at the right value to our customers while providing a safe, rewarding workplace to all employees. As we continue to grow, we are looking for talented individuals to join our team and help us reach new heights.
If you are a highly skilled professional seeking to advance your career in a dynamic and supportive environment, American Metals Supply, LLC is the place for you. Together, we can achieve great things.
Our company is seeking a Credit and Collections Specialist (Monday - Friday 9a-6p) to be located in our Tampa, FL facility. This is an in office role.
Credit & Collections Specialist Duties/Responsibilities:
- Processes customer credit applications, including contacting trade references and acquiring required documents and forms
- Sets up new customers in the ERP system
- Conducts collections by reviewing aging reports for assigned portfolio of accounts and contacting customers by phone and email to inquire on payment status
- Monitors customer credit limits and average days to pay
- Approves daily customer orders based upon designated financial criteria and coordinates internal approvals in accordance with company policy when required
- Processes credit card payments for customers
- Resolves customer billing and pricing issues by coordinating with internal teams
- Issues credit memos for returned material
- Answers phones professionally with a customer-centric frame of mind
- Other ad-hoc reports and/or duties as assigned
Credit & Collections Specialist Skills/Abilities:
- High school diploma or the equivalent, plus 2 years work experience in accounts receivable and billing.
- Bachelor’s degree in finance or related field a plus.
- NetSuite ERP experience highly preferred.
- Excellent written and verbal communication skills.
- Excellent interpersonal and customer service skills.
- Proficient in Microsoft Office Suite or similar software.
- Ability to maintain confidential information.
- Must possess high attention to detail.
- Ability to work independently.
- Excellent time management & organizational skills and the ability to prioritize work.
Credit & Collections Specialist Benefits:
- 401(k) & matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
American Metals Supply is an equal employment opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Drug-Free Workplace.
