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Outbound Sales Supervisor

2 months ago

Austin, United States Renewal By Andersen Full time
Job DescriptionJob DescriptionThe Supervisor in charge of the Outbound Department will be required to assist in training & developing all Outbound Inside Sales Reps. In addition, the Outbound Supervisor will be expected to recruit, onboard and coach candidates. WHAT YOU'LL BE DOING - THE ROLE
    • Outbound Sales Supervisor manages the day-to-day activity in the Outbound Department to ensure the Outbound Inside Sales Reps (ISR) are meeting goals and expectations
    • Coaching and motivating Outbound ISRs and providing real-time feedback.
    • Coach each Outbound ISR to the scripting and preferred methodology in the Outbound Department.
    • Develop onboard and continuous trainings for Outbound ISRs.
    • Provide feedback and when needed performance improvement plans to direct Outbound ISRs to get back to standards
    • Attend departmental meetings to become abreast of company policy updates and direction
    • Make calls to prospective customers in the database with the intent of setting high quality appointments and demonstrating process/methodology to the OISRs
WHAT YOU'LL BRING - THE PERSON
    • Ability to Teach and demonstrate the methodology.
    • Excellent team relations, empathetic, personable, and communication skills
    • Exceptional leadership skills
    • Ability to work with a sense of urgency to complete responsibilities timely
    • Must be able to organize & prioritize
    • Ability to adapt welland accept/ give feedbackin a changing environment
    • Ability to find resolution, deliver difficult feedback and advise management
    • High School Diploma or equivalent preferred
    • Minimum of 1 year in ISR role (or similar) - AND
    • Must have a minimum of 1 year Coach experience (or similar) - AND
    • Minimum 1 years experience managing a team
WHAT'S IN IT FOR YOU - THE BENEFITS
    • Medical Insurance
    • Flexible Spending Account (FSA)
    • Health Savings Account (HSA)
    • Telehealth: 24/7 access to physicians
    • Alight-Personal Health Advocate
    • Prescription drug Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance / AD&D $50,000 Paid Coverage
    • Additional Voluntary Employee & Spousal life insurance
    • Short-term disability Insurance (STD)
    • Long-term disability Insurance (LTD)
    • Parental Leave
    • Voluntary Critical Illness Insurance
    • Voluntary Accident Insurance
    • Teammate Assistance Plan
    • Paid Volunteer Time
    • 401k with 50% match up to 6% of your annual pay
    • Tuition Reimbursement
    • Amazing Corporate culture
$25 - $25 an hour+ exceptional Bonus potential in the 30-65k/year range (paid out monthly)Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORYRenewal by Andersen is the full-service window-replacement division of 125-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a differentand betterwindow-replacement experience. The Esler Companies is the holding company for a fleet of the top RbA affiliates in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing engine in Northborough, Massachusetts.We are a proud equal-opportunity employer.We are committed to fair hiring practices and to creating a welcoming environment for all team members.
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