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Bilingual Hybrid Outreach Rep

2 months ago

Chicago, United States Canary Telehealth Full time
Job DescriptionJob Description

Bilingual (Spanish/English OR Polish/English) Clinic Outreach Representative $21/HR

Canary Telehealth is seeking a full-time bilingual hybrid outreach representative to become a part of our fast-growing team In this role, you will work both remotely and in the clinic as needed and call patients to complete health risks assessments, assist with scheduling follow up appointments, and coordinate preventative screenings. You will serve as a liaison between patients and the clinic to ensure outreach and coordination are completed in a timely manner. In addition, the Bilingual Hybrid Outreach Representative will perform a variety of administrative, record-keeping and miscellaneous duties.

Responsibilities

· Call eligible patients to complete health risks assessments

· Follow up with patients after ER visit to schedule a follow up appointments with their primary care provider.

· Contact patients and schedule appointments for preventative screenings

· Act in a courteous manner and maintain a professional composure at all times

· Perform clerical duties, such as, maintaining multiple databases, verifying patient information and updating information as necessary

· Document all interactions in the scheduling and care management system

Qualifications and Requirements

· Previous administrative, call center, or customer service experience

· Minimum of 1 year experience working in healthcare required

· Must be fluent in English and Spanish OR English and Polish

· Excellent communication skills as well as good judgment and decision-making ability

· Computer savvy. Must be able to toggle between multiple systems simultaneously

· Ability to thrive in a fast-paced, entrepreneurial environment

· Must complete a toxicology screen and background check

Salary and Benefits

The salary for the position is $21/hr. Full benefits package to include: Medical and Dental Healthcare coverage; 401k with 3% Employer Match; Paid Vacation and Holidays

ALL staff are required to be vaccinated. Proof of vaccination must be submitted upon offer.

______________________________

Founded in 2010, Canary Telehealth, Inc. uses technology to increase access to healthcare for underserved populations. We specialize in improving healthcare quality and reducing costs for people with chronic conditions. Primary services include remote nurse monitoring of high-risk individuals, telehealth eye exams, lab services, and wellness outreach.

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