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Assistant Property Manager
2 months ago
Job Summary: The LIHTC Assistant Property Manager is responsible for assisting the Property Manager in the day-to-day operations of the property, ensuring compliance with LIHTC regulations, and providing excellent customer service to our residents. This role requires strong organizational skills, attention to detail, and a thorough understanding of affordable housing programs.
Key Responsibilities:
Compliance Management:
- Assist in ensuring the property complies with LIHTC regulations and other applicable housing programs.
- Conduct annual income certifications and recertifications for residents.
- Maintain accurate and complete resident files and records as required by LIHTC and company policies.
- Prepare and submit necessary reports to regulatory agencies and stakeholders.
Resident Relations:
- Provide high-quality customer service to residents, addressing inquiries, concerns, and requests in a timely manner.
- Assist in resolving resident issues and disputes, escalating to the Property Manager when necessary.
Leasing and Occupancy:
- Assist with leasing activities, including showing units, processing applications, and preparing lease agreements.
- Conduct move-in and move-out inspections, ensuring units are in compliance with LIHTC standards.
- Monitor occupancy levels and assist in implementing marketing strategies to attract and retain residents.
Property Management:
- Support the Property Manager in overseeing the maintenance and upkeep of the property.
- Assist in managing vendor relationships and coordinating maintenance and repair work.
- Ensure common areas and amenities are clean, safe, and well-maintained.
Administrative Duties:
- Maintain accurate records of rent payments, security deposits, and other financial transactions.
- Perform general administrative tasks, such as answering phones, filing, and data entry.
Qualifications:
- High school diploma or equivalent
- At least 2 years of experience in housing or property management, preferably in affordable housing or LIHTC properties.
- Knowledge of LIHTC regulations and compliance requirements.
- Strong organizational and time management skills.
- Excellent interpersonal and communication skills.
- Proficiency in property management software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Bilingual (English/Spanish) preferred but not required.
Physical Requirements:
- Ability to lift up to 25 pounds.
- Ability to sit, stand, and walk for extended periods.
- Ability to climb stairs and inspect units and common areas.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off
- Professional development opportunities
